Assistant Manager (Former Employee), Indiana – December 21, 2014
I will never recommend this company to anybody. Your main focus is tasking and not the customers whatsoever. Corporate doesn't even know what's going on half of the time it's just horrible. If you have a family, forget about ever seeing them. Emergencies, you can forget that as well. This company doesn't care about their employees at all. As long as – more... you make the fragrance goal that's all that matters. When dealing with corporate a few times, they were extremely rude. They talk to you like you don't mean anything when all you do is bust your butt to make sure your store is 100%. They open up new stores without replacing managers who have moved on from the company. This causes what managers they do have to work endless days, nights and they don't care. Rue has such a high turn over rate, so if you are hired on you'll see plenty of people come and go. Bottom line, do not work here. Maybe as a sales associate it's fine but as management move on. – less
Fun company with a variety of styles for a variety of ages and personalities.
Store Manager (Current Employee), Grand Forks, ND – June 15, 2014
rue21 is a young company that is still trying to develop itself in the fashion market. Our customers are very loyal to our brand because we provide great products at a competitive price. I am responsible for all of the operational aspects of the store including scheduling, inventory management, human resources, visual presentations, and marketing objectives. I – more... strive to achieve a fun and enjoyable work place for my employees. We have friendly competitions, try on parties for our associate appreciation days, pizza parties, and community promotional events including coupon handouts. I am young to the management profession and am still developing my management style. The people I hire and choose to have around me definitely impact that. The hardest and most enjoyable part of my job is learning what kind of manager I am and what I kind of manager I want to be. – less
Co. Manager (Former Employee), Kissimmee, FL – June 11, 2014
2009-2014 Rue 21 Kissimmee, Fl Co. Manager Analyze sales figures and forecasting future sales volumes to maximize profits; Manage and motivated team to increase sales and insure efficiency. Staff hiring, supervising, scheduling, training, payroll, attendance and conduct. Floor setting and maintaining organization of the stores appearance. – more... Responsible for running store in the absent of store manager. Responsible for opening and closing process. Implemented and lead all sales and training initiatives Managed and oversaw operations; phone orders, customer request and special orders for customers needs. Manage personnel development including hiring, regular training performance evaluations, and turnover. Controlled aspects of shipping and receiving Provided great customer service to each and every customer. This included interacting with both children and adults. – less
Store manager (Former Employee), undisclosed – June 7, 2014
Pros: the style and product was decent.
Stear CLEAR of this place. they expect wayyy to much out of you, especially what they pay you. they have extremely unrealistic expectations. they will use and abuse you until you burn out. they do no set you up for success what so ever.
Sales Associate (Former Employee), Monroe, NY – May 7, 2014
Pros: great discounts and friendly people
Cons: no cons
Great environment to be in, the managers were nice especially with my family situation that happened and were there for me. i learned how to do visuals and different aspects of a business. The most enjoyable part of the job was being around my co-workers and the customers that came in the store
I worked here for 8 years and it was awful! If you have kids forget about working here. They hate people who have families. No work/life balance. Working for them is your life and they excpect nothing less!
Store Manager (Current Employee), Philadelphia, PA – May 1, 2014
At rue21 as a Store Manager you are always busy. In a typical day you come in to open the store, print out all paperwork, get your sales plan broken down by segment, and assign goals. Complete any task while giving great customer service. Manage your associates and coach in the moment. Close the store by preparing the nightly deposit and recovering – more... the store. – less
Part Time Assistant Manager (Former Employee), Orem, Sandy, Midvale UT – April 23, 2014
Pros: discounts, perople you work with, customer connection
Cons: pay, time off, work load, un regulated management
I used to love working here but as I accepted higher positions my level of treatment declined. I was no longer happy working there. I did not receive my year raise that I was offered 4 out of the 5 years I have worked for this company. I got paid better as a associate. The Store Manager New Hires were a piece of work and broke more policies and rules – more... than I have ever seen in my 6 years of retail experience. the most enjoyable part of this job was the few managers that had the same work ethic as I did as well the regular costumers who would travel the extra few miles just to have me help them with their wardrobe. many have told me that they no longer shop at rue 21 because I no longer work there. the upper management changes made things a lot harder and there were a lot of unethical decisions being made. I won't go back to rue 21. not even to shop my work experience has ruined the shopping experience in their stores. – less
Assistant Manager (Former Employee), Apex, NC – April 21, 2014
Pros: employee discount, colorful environment, (mostly) upbeat music
Cons: perfume, shop lifters, felt like i couldn't ever call in sick
At first, rue21 was a fun place to work then they introduced the perfume line. I hated pushing perfume and cologne on customers to try to meet the percentage of sales goal. As someone who doesn't wear perfume because my mother was allergic, I felt bad spraying them all the time. Extended hours during the holidays sucked as well as losing Thanksgiving – more... and Easter as of lately.. I worked in 3 locations, it really varied how enjoyable your co-workers were. Loss prevention sucked and made me view customers as potential shop lifters. – less
Sales Associate (Former Employee), Hagerstown, MD – April 8, 2014
Rue21 is a great place to work for customer interaction and it will definitely keep you busy. I had so much fun working there and met some wonderful people. It requires team work but that just makes you closer with your co workers. It teaches you a lot but in a more laid back fun kind of way. I worked there for a couple years and am so glad I did. I – more... learned a lot from this job that I am able to apply to other place in life. – less
Sales Associate (Former Employee), Osage Beach, MO – April 5, 2014
Pros: got 25% off on clothes and 50% once a month and the promotions.
I love how I can wear my regular clothes coming in to work and not having to worry about dress code. The only things we couldn't wear was sweat pants, logos from other stores, and short shorts. Kinda like a school dress code. I have learned how to close down registers, the store, and dealing with customers situations. The co-workers were great to work – more... with. The hardest part of the job is working on Black Friday. – less
Full-time Assistant Manager (Current Employee), Pikeville, KY – March 27, 2014
While I enjoy working at Rue21 of Pikeville, KY, I do not intend on staying with the company after graduation. The company has an excessive amount of foot traffic and requires many hours to be put in. While I have no problem putting in many hours and creating a clean and exciting workplace, the company within itself is quite unorganized.
assistant manager (Current Employee), Fort Myers, FL – March 21, 2014
As a young women i feel like i have acomlished alot, in my opinion its not the job that makes a person but the knowledge,quality and workmenship. its about having the right mindset to never quit and strive to do better and learn from your mistake and that is what i have learned. Not only have i learned to be better but i learned to put them to work.
A great work place and always fun to work with the customers and employees.
Part Time Assistant Manager (Former Employee), Peachtree City, GA – March 20, 2014
I learned a lot from working at Rue21. I learned how to work with customers on a personal level. Always making sure they knew I was there to help them. My co-workers were always great to work with and we were all such hard workers. I became a manager at Rue21 within my first year of working there. I put a lot of time into working my way up. And I worked – more... hard to get there. The hardest part of my work day was probably organizing everything at the end of the night. Working in a clothing store was great, but finding clothes shoved in walls and under racks, or really in places where theft can happen was always really hard because not being sure if anything was stolen always got frustrating. – less
Full Time Assistant Manager (Former Employee), Walker, MI – March 18, 2014
Pros: you know where all the $3 stuff is.
Cons: could list for awhile...
You may be led to believe you are apart of a TEAM but that is NOT the case, especially for the Walker store. The store manager has little to no respect for anyone including regular customers. Selling people $9.99 bottles of fragrance is the ONLY type of praise you will get from any form of management . If you don't, it's considered "embarrassing" and – more... you obviously are not doing your job.) Things may go for cheap in this store and I'm all for a good deal but THERE IS WAY TOO MUCH MERCHANDISE IN ALL RUE21 STORES. Good luck with the 25 boxes of stock you will receive everyday, then markdowns every other week or so. Also and lastly, have a FANASTIC TIME protecting all of this cheap merchandise, work your butt off to keep it safe, but at the end of your night find a hundred sensors in the bottom of a shoe or boot. Maybe you got ripped off while you were working all alone all day trying to do 25 boxes of stock, ring, make sales, SELL FRAGRANCE, do put backs, and make sure this store looks "perfect". A perfect hot mess. BEWARE OF THIS COMPANY!!!!!!! – less