About Rug Doctor

The Rug Doctor is "steaming mad at dirt." Luckily, it's not just the company's tag line; the Doc's also got a remedy. Rug Doctor is an international manufacturer and marketer of steam-cleaning carpet machines and related products. It has grown from a regional West Coast manufacturer and now has more than 35 warehouse and service centers throughout the US, with additional facilities in Australia, Canada, Puerto Rico, and the UK. Products are sold through a network of distributors and are carried in more than 33,000 drug, grocery, hardware, and home center stores. Rug Doctor customers include both professional vacuum cleaner sales and repair shops and do-it-yourself consumers.

The carpet-cleaning company enjoys brand recognition among consumers and commercial clients alike. Rug Doctor's professional-grade carpet cleaning machines are sold starting at about $600 and come completely assembled. Other products include spot and stain removers, vacuum cleaner bags and belts, and hand tool vacuum extensions. The company's cleaning machines also can be rented for as little as $20. Its Rug Doctor Pro commercial division offers a complete cleaning system for contractors and building maintenance professionals for carpets, ceilings, hard floors, upholstery, and walls. Rug Doctor makes its namesake carpet cleaners at its manufacturing and distribution plant located in Fenton, Missouri.

Another floor cleaning company, which is a new entrant to the rental market, has begun to heat things up for Rug Doctor. BISSELL Homecare, which specializes in deep cleaning, launched the Big Green Deep Cleaning Machine at 800 stores, including several hundred Lowe's do-it-yourself locations, in late 2010. BISSELL's entry product is rented for $24.99 a day plus the cost of chemicals, attachment hoses, and tough stain tools. The competitor sells its machines, which are made in China, for $400-plus.

In the meantime, Rug Doctor is looking to grow its international distributor base in other markets, such as Asia, Europe, and the Middle East.

Reviews

Overall

3.8
Based on 21 reviews
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Warehouse Supervisor, Jessup MD - March 27, 2015
Arrive on job scene ,Greet employee and upper management , check computer for any customer complaints or customer order check daily to do list and get the job done.

learned patient.

Co workers were very hard working and dedicated.

Satisfying my customers.

Salaries

Jobs

  • Merchandiser

    Columbus, OH
    Rug Doctor provides:. Rug Doctor is an EOE. Rug Doctor the nation's leader in Do-It-Yourself carpet cleaning, is looking for a full-time Merchandiser to service...
  • Merchandiser

    Columbus, OH
    Rug Doctor provides:. Rug Doctor is an EOE. Rug Doctor the nation's leader in Do-It-Yourself carpet cleaning, is looking for a full-time Merchandiser to service...
  • Consumer Support Representative

    Plano, TX
    Provide assistance and sales information to consumers wanting to purchase Rug Doctor machines and cleaning products....
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Headquarters
4701 Old Shepard Pl.
Plano TX, United States 75093
Employees
501 to 1,000
Industry