Pros: $500 uniform allowance.
Cons: an absolute catastrophe of a company.
The average EMT lasts 4-5 months at SouthWest. Pay is horrible- pretty much same as any other EMT job, but they got rid of the annual raise. Plus, they got rid of the union as well- not that it did any good, taking $60/month while doing nothing for the employee.
SouthWest offers little or no chance for promotion. Performance is always penalized; there are no benefits to going the extra mile. For example- employees are given 5 "points" per year. If you're late clocking in a minute, you're docked a point. But- if you're called up and asked to come in and fill in on a shift, you're not given a point. It's strictly penalties all around.
Managerial decisions come and go, usually as a flurry of memos that appeal like 8x11 white snowflakes falling around the office. They last a week or two and eventually get shoveled away. Don't like a new managerial decision? That's OK; it probably won't last, same as any other new policy.
Duty office doesn't do its job. Ambos come back trashed with open bins, never get checked out by duty office so oncoming crews have to clean up after others. Ambos are missing state-required equipment. BLS units aren't even given AEDs.
Dispatch is an unmitigated disaster. I'd take a pay cut just so they could get a little more oxygen over there.
Medics and EMTs should avoid SouthWest Ambulance as a career. They're fixing to sell the company again sometime here in the next year, so they're looking at getting rid of the pension plan, too.