Rural/Metro Employee Reviews

Showing all 17 reviews
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Unorganized and no clear communication
Paramedic (Current Employee) –  San Diego, CANovember 23, 2016
This employer regularly neglect scheduling to the point that employees are not relieved on time, which leads to your 12 hour shift turning into an over 14 hour shift. Many times management doesn't even notify you that this is going to happen. Pay is at national average but in no way correlates with local cost of living. The best part of the job is the dedicated field employees. Unfortunately the low pay results in people leaving to move on to greener pastures. Could make changes to better working conditions if the union unifies the workforce and show some solidarity.
Pros
Good coworkers
Cons
Poor management, poor communication, repeated payroll issues
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good job to practice leadership skills
Paramedic Shift Commander (Former Employee) –  Mesa, AZNovember 2, 2015
Solving scheduling problems, managing employee issues, both good and bad. Addressing external customer issues, both for compliments and concerns.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Completely incompetent management.
EMT-B (Current Employee) –  Erlanger, KYJuly 14, 2015
First off, I love being an EMT. I don't even mind doing transports. But the people in charge do not know what they're doing. They act like you should be eternally grateful that they blessed you with a job, and pretend that the laughable hourly rate they give is enough. Combine that with long hours(in which you will be lucky to get a break), and complete inflexibility by management, and you have a company that no one should work for.
Pros
Being out on the road away from the supervisors.
Cons
little to no breaks, low pay, no advancement opportunites, incompetent management.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Needs improvement
Supply Tech/ATS Driver (Former Employee) –  Indianapolis, INFebruary 15, 2015
Days aren't typical everyday was different

EMS employees are underpaid and overworked

Management was terrible

Coworkers were good to you for the most part

Hardest part was not getting off on time

Enjoyable part coworkers
Pros
Days off
Cons
Getting cheated on pay
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ems
Emergency Medical Technician (Current Employee) –  Erlanger, KYOctober 28, 2014
It's EMS work. It's long hours and very busy at time. Away from my family too much
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Emt-b
Emergency Medical Technician (Current Employee) –  Indianapolis, INOctober 18, 2014
This company helped me in grow with my skills and knowledge.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very Productive
Patient Accounts Representative / Customer Service (Former Employee) –  Scottsdale, AZSeptember 29, 2014
Many inbound calls everyday. Satisfying customers needs in every phone calls. Working with a awesome customer service team that was helpful, playful, and at the same time very professional when it came to work time.
Never enjoyed the management of this company. They were not very informant to our department. We felt left out at times from the company it self. Failure to pass on important messages.
Enjoyed my job though everyday I learned at least 1 new thing. Liked helping customers and enjoyed there, 'Your Awesome" responses when I fixed there problems.
Pros
Long Lunches
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun work environment
Security Guard (Former Employee) –  Columbus, OHJuly 11, 2014
Excellent job, ability to advance in the company
Teaches the ability to handle tough situations without turning them into unnecessary confusion/mistakes
Pros
Friendly atmosphere, coworkers/supervisors
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great field providers
Emergency Medical Technician (Former Employee) –  Omaha, NEApril 13, 2014
the management is horrible. Please do not work here. The pay is horrible as well.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good job
Medical Billing Customer Service Representative (Current Employee) –  Scottsdale, AZOctober 6, 2013
I work 7-4. Hours can be flexible. Coworkers are great. I've learned medical billing which helps.
Pros
Benefits
Cons
Pay
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
love the people
Security Specialist/Field Training Officer (Current Employee) –  Columbus, OHSeptember 7, 2013
no advancement within this company in Columbus is a huge problem
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Exceptional security copany
Security Guard (Former Employee) –  Columbus, OHJune 5, 2013
The only problem I had with this company was there was that buddy system and if you weren't part of it. you would get the short hand of every deal given.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Terrible Place to work
Medicare biller for Buffalo (Former Employee) –  Nelliston, New YorkOctober 23, 2012
I worked there for almost 3 months , the training was not there, they hire anyone and then they treat you like a dummy very stressful and not a friendly place to want to be. Everyone that works there hates it. I do not recommend this job for anyone, they also go through alot of help. and they make your life miserable. the only part of this is the coworkers all feel the same way, they hate it!!!!!!! So glad im out of there.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible pay, 6-7day work weeks, terrible place
PreBill dept (Former Employee) –  ArizonaSeptember 26, 2012
This company seems great at first but then you find out the junk they fed you in your interview is BS. You work a ton of Saturdays, and a ton of overtime which almost makes up for the awful pay. They hire anyone! Which sucks because you end up working with people who have no idea what they are doing. This is also why they have such a high turn over. The office is dirty and all the cleaning service does is take the trash out. It's ridiculous that they are such a large company and treat the employee, who make their business function, so poorly. Over all, if you need a job while you still look for a better one, then this is the place, they hire anyone!
Pros
flexible schedule to-a-point, occasional themed day, insurance after 30 days
Cons
no growth, unorganized procedures, dirty office environment, no more rasies!
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great place to work
EMT (Former Employee) –  Bessemer, ALJuly 23, 2012
• Radio communications
• Rapid patient assessment
• Patient care experience
• Completion of Patient Care Reports
• Patient transport
• Experience in communicating patient reports verbally
• Driving
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Customer Service Post Bill
Data Entry/Customer Service (Former Employee) –  Scottsdale, AZJuly 2, 2012
Good Team Player, Lost off work every meet my goal and company needs
Pros
free food
Cons
long breaks
Was this review helpful?YesNoReport

Want to know more about working here?

Ask a question about working or interviewing at Rural/Metro. Our community is ready to answer.

Ask a Question

Overall rating

2.8
Based on 17 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
2.9
Compensation/Benefits
2.7
Job Security/Advancement
3.0
Management
2.4
Culture
3.1