Fast paced work environment with competitive pay.
Service Advisor (Former Employee) – Smyrna, TN – August 1, 2016
Rush Enterprises is one of the leading heavy duty truck sales and service companies. I worked at the front counter in the Service Department. On a average day my co-worker & I would write about 25 new repair orders, answer 80+ phone calls, manage repair orders that were still active, contact and keep customer up to speed on repair status.
Two of the things I enjoyed the most was meeting all the customers that would come to see us, & helping them find solutions to their repair needs.
One of the hardest parts of the job was trying to meet the needs of a customer who had unattainable expectations. For example: removing an old engine, installing a new one, all in one day, & for free.
Employer sponsored lunches and company picnic.
Didn't get to take a lunch break every day.