Responsible, accountable and very productive, and able to multitask.
Pros: patients are happy, understand the clinics policies, and pay their balances and co-payments at the time of service
Cons: not seeing patients handled with the utmost respect, or best cutomer service.
A typical day of work, very busy and productive, always improving customer skills, ensuring that patients are welcome and feel as they are at home.
Management, my direct reports have the utmost respect for patients, their coworkers and management and it is mutual. Daily tasks are organized and completed to the best of their ability. If questions or doubts, questions will be asked.
My daily tasks and meetings are organized, and don't have any part of the job to be difficult.
The most enjoyable part of my job is ensuring that our patients leave the practice as a happy customer.