Pros: working with customers
Cons: short breaks, only two agents
There are only two agents working at this location during this time. We are responsible to open, close, and manage the location every day during the week and also Saturdays. A typical day working with Russell Cellular consists of doing inventory, taking all incoming shipments and getting them into the computer, and also helping each customer that walks through the door. We deal with customers billing questions, problems with phones or products, selling customers new phones (or cable/internet), keeping the work place clean, and also all inventory. The days can be very stressful with only two of us working but we manage our customers very well and create a great bond with them. Everyday tends to keep me busy and requires the ability to multi-task and great customer service skills.