Summary: The primary results expected from the Product Specialist, Home Depot will be to build and maintain strong working relationships with store personnel and management and to drive sales through in store demonstrations.
Build strong relationships by working with The Home Depot Service Teams and District Managers by acting as the principal point of contact for Rust-Oleum Brands in assigned region.
Act as brand ambassador for Rust-Oleum and be able to address all product and brand specific questions from consumers or store staff. Provide product knowledge by preparing and conducting trainings for Home Depot service teams, district events, and contractor events.
Deliver the highest quality of store service and exceptional product representation by conducting store visits in assigned region to ensure plan-o-gram integrity, proper promotional placement, adequet POP, proper inventory levels, and effective down stocking.
Showcase and promote featured Rust-Oleum products in Home Depot stores to allow consumers to view and demonstrate various products. Provide the detailed benefits of the products in a clear and succinct manner. Provide store assistance with handling any customer issues. This includes visiting locations with store management to help with resolution.
Conduct special projects and offer outstanding service levels by being able to adapt scheduling to assist with any Home Depot tasks that require immediate attention.
Product Specialists are expected to be professional and articulate, and be an ambassador of Rust-Oleum brands and The Home Depot stores in which they are working.
Previous experience working directly with the public; 2-3 years of retail merchandising, product promotions and/or product demonstration is a plus. Excellent interpersonal and communication skills are required; both written and verbal.
Able to establish a quick rapport with a wide variety of people, and communicate in a style that is likable, relatable, and persuasive.
Enthusiastic and energetic to draw and hold the attention of consumers.
Able to keep demonstrations consistent, but also fresh and engaging.
Ability and willingness to travel, drive, and engage in considerable physical activity. You must be able to stand on your feet for long periods of time, lift and move products, and use products as appropriate for the demonstration.
Superior organizational ability, attention to detail and follow-up skills. Ability to work independently and without immediate supervision.
Customer service, sales minded, problem solving oriented individual who enjoys interacting with the public. Must have a good energy level, patience and ability to adapt to changing circumstances and personalities.
Interest in or previous DIY experience as well as knowledge of Rust-Oleum products is a definite plus.
Ability to work a Wednesday - Sunday work week