Pros: independence, direct customer relations, and front line problem solving for the customer.
Cons: spotty support staff on the inside, suspect manufacturer support as well.
Typical work day involved calling on current accounts and prospecting new account opportunities. Following up with contractors on current project to make sure materials were being delivered on time, as well as materials being returned in a timely manner.
I learned the entire process through fluid handling. Chemical, Water, DI/RO Water, as well as viscous fluids. As a distributor of all products associated with handling these fluids, I learned about recommended transfer pumps for fluid applications, recommended piping, and valves to make the system run efficiently and smoothly. I learned about filtration product that can be utilized in the process to keep the system cleaner longer and protect equipment.
I spent 6 months on the inside working with the inside sales staff to gain product knowledge and get a feel for my inside sales coworkers. It allowed me to identify what the strengths and weaknesses of my inside sales support as an outside sales rep. I was able to determine who I needed to go to, based on the type of need, whether technical or administrative.
Hardest part of the job was disconnecting. After a day full of sales calls, and then having to entering and update at night, it seemed as though I was working constantly.
The most enjoyable part of the job was the various people that I dealt with, and the variety of job applications that I would be a solution provider for.