San Diego Zoo Employee Reviews

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Food Services
Food Service Worker (Former Employee) –  Escondido, CADecember 29, 2017
Overall, great company. I was specifically turned off, however, by the very limited amount of hours given to food service employees. It was not typical that I would get called off and not have a shift for an entire week.
Pros
50% food discount on shift, 25% off shift
Cons
End time of shift is unknown
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Great coworkers amidst fascinating surroundings
Horticulture Intern (Former Employee) –  San Diego, CANovember 26, 2017
Great coworkers in fascinating surroundings made this internship rewarding. However, competition is stiff and compensation makes it difficult to survive in San Diego.
Pros
San Diego Zoo discounts, great environment
Cons
Low pay, difficult to advance
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stressful
Retail/Food Service Lead (Current Employee) –  San Diego, CANovember 8, 2017
not much hours. They make 3 person job worked by one person. The pay is very low for the job you do. barely get raise and still making minimum wage after dedicating 6 years.
Pros
benefits, perks
Cons
management, hours, labor
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Great Environment
Cook/Cashier (Former Employee) –  San Diego, CANovember 7, 2017
The San Diego Zoo cares deeply about their brand which means they strictly enforce their workers to know every detail about their mission and what they stand for.
Pros
Unlimited Access to the Park, Promotion from within (Retail Operations)
Cons
On-call shifts = ability to work anywhere they decide to put you in the park
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Great Place
Security Officer (Current Employee) –  San Diego, CAOctober 24, 2017
Awesome place to be at, would not leave unless it was necessary. Great benefits,perks and staff. Best job I've had so far and would recommend it to everyone.
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Its a great place
Food And Beverage/Cashier (Former Employee) –  San Diego, CAOctober 24, 2017
Its an great place to work if you like being around kids and people all over the world and you get to learn something new about animals and plants and a lot more thing
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Nice place to visit...
Buildings and Grounds attendant (Former Employee) –  San Diego, CAOctober 17, 2017
It would be a great job if you aren't in the Buildings and Grounds dept. It was the worst managerial staff I've ever experienced.
The Union isn't any help and the management knows that the Union doesn't have your back so it uses fear and intimidation to rule. They treat the employees as though they are children and criminals. You are not allowed to talk to your co workers and it even states in the handbook that you are not to walk in pairs.
under these conditions of being watched by the leads the novelty of working at the zoo wears off within a few months.
Any raises that I got were gobbled up by increased Union dues.
Pros
free zoo tix and access to the Balboa Park museums
Cons
oppresive management, limited promotions
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fun workplace
Food stands/Cashier/ caterer (Former Employee) –  San Diego, CA 92101October 3, 2017
settting up events for big corporations at the zoo, attending to guests, bussing and tearing down equipement at the end of events. cash handling at the stands, efficiently providing customer service and food in a timely manner.
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fun working place
Cashier/Cook (Current Employee) –  San Diego, CASeptember 15, 2017
hours goes by business you never know when youll be off work
Manager and bosses are carefree. The always add work on top of works on you, Theyre not understanding at all.
Pros
friendly staff
Cons
overworked
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Fast paced very productive great work enviorment
Sky ride attendant (Former Employee) –  San Diego, CASeptember 11, 2017
Working at the zoo was a amazing experience. The staff were really friendly and getting to see animals all day was the best part of my day working at the zoo I really recommend working at the zoo
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Great fun job
Food Service Worker (Former Employee) –  San Diego, CASeptember 10, 2017
Very fun and exciting meeting people form all over the world. Extremely busy 90% of your shift. Fast pace and hard work is a must. Decent benefits, all employees and management are friendly and feel like family.
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San Diego Zoo
Cashier (seasonal position) (Former Employee) –  San Diego, CAAugust 9, 2017
Can be high paced but it can be very slow during the week. Money is ok but not the best, need to give some more hours but not the worst. Kinda cut throat about getting there on time.
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Harsh rules that are worth the enviornment and the skills you will learn
MERCHANDISE CLERK (Former Employee) –  San Diego, CAAugust 9, 2017
A typical day at work is working at your designated animal themed restaurant and or gift shop. I learned amazing customer serivce skills here, even if the rules for employees were pretty tough. I am grateful for what I learned. The hardest part of the job was the rules but the most enjoyable part was the enviornment of the customers. We had cusotmers from all over the world who came to visit the San Diego Zoo. The view for your breaks is amazing I worked right across from the bear exhibits.
Pros
Free entry, discounted food
Cons
lack of communitcation with other workers, busy crowds constantly, unrelable job if you don't make it the first year.
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Meet new people and see new animals discounts
cashier/food service (Former Employee) –  San Diego, CAAugust 9, 2017
So working here is ok feels like your in high school they have alot of hired Young employees somedrama everyone in everyones business managers don't know how to do there job leads act like they above everyone news flash y'all work the same 9-5 job like everyone else but they cant get it through they head the good part of working here is free tickets the employee party they have every year and catering shifts it will feel like you work you self of the whole summer but its still not enough paid (don't work at sandwhich)
Pros
Free tickets events food annual leaave
Cons
Senority leads management hours
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Fun!
Retail Food Clerk (Former Employee) –  San Diego, CAJuly 28, 2017
Great as a first job. Hours are spread pretty evenly among individuals in the work space regardless of performance. Time goes by a lot faster because of the fun environment created by all the activities. Teaches you the key things you need to have in a fast paced job.
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Fun workplace
cashier (Former Employee) –  San Diego, CAMay 19, 2017
It's the san diego zoo. Who wouldn't enjoy the san diego zoo and its perks. Meeting people from around the world was the best part of the job. Including the free entrances to the zoo even though it was just a seasonal job, I enjoyed it a lot. Thank you.
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An organization dedicated to conservation
Panda Narrator/Educator/Zookeeper (Former Employee) –  San Diego, CAMarch 15, 2017
A wonderful company to work for! Cares about its employees and a leader in the fight against extinction and education! I have been an employee for this company before, for almost 9 years and would work for them again in a heart beat!
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Great 1st job
Sales Merchandiser (Former Employee) –  San Diego, CAFebruary 22, 2017
I worked here when i was 16 -17 i was young and i loved it they acommodated my school hours. excellent benefits and good pay for a teen.
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Good to start off, but you'll want to consider elsewhere for long term career
Tour Operator Skyfari (Current Employee) –  San Diego, CAJanuary 19, 2017
Skyfari is repetitive and mindless at times so it is in your best interest to have a good attitude and converse with the rest of the team to pass time. Tiring job so not for the less physically active. Got to be on your toes at all times. When its not summer or winter you wont get scheduled as much as those with more seniority. Management has improved it's communication with it's employees over the past year which is good. There are some rules management should change though.

You get plenty of zoo tickets and breaks are 15 min paid. For 8 hour shifts you'll get a good 45 min lunch 15 of which paid.

Advancement is there, you just have to ask and look for it.
Pros
Good breaks, holiday lunches provided ie christmas and thanksgiving, advancement, benefits ie zoo, sea world tickets and discounts.
Cons
Bureaucratic management at times, repetitive, busy during summer and jungle bells
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Fun workplace
Cashier/Customer Service (Former Employee) –  San Diego, CAJanuary 13, 2017
Actual first job as a cashier, took orders from different people with different cultures which made the job fun. Got to see all the animals on my break.
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Overall rating

4.0
Based on 60 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.5
Job Security/Advancement
3.5
Management
3.6
Culture
4.1

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