Enrollment Coordinator (Current Employee) – San Francisco, CA – December 12, 2016
I have seen this Department change in the last 2 years. Now the Department is extremely micromanaged. The current manager uses intimidation and does not encourage you. A horrible feeling to feel everyday.
ITS Specialist (Current Employee) – San Francisco, CA – April 6, 2016
I really enjoyed working at SFHP. Everyone is really friendly and the culture is very diverse. People who are here are passionate at what they do. They strive on growth and development here. If there's something new you want to do to building on your professional experience, the company is willing to assist you on this.
health services department (Former Employee) – San Francisco, CA – July 23, 2015
Small organization serving the poor of San Francisco. Management is paradoxically very money oriented. No opportunity for advancement. Turn over is in the 20%. Prob. bottom 20% of Medicaid health plans in California.
located in heart of financial district (no surprise there)
management that doesn't know anything about management
Member Services (Former Employee) – San Francisco, CA – February 2, 2013
my regular day at work will be right on time , been friendly with employees, whe is resdy for the customer , friendly helpful. and do my job the best i posible can ...also have fun with co workers and management. my work is very clean like to do things perfect...
Practice Improvement Specialist (Current Employee) – San Francisco, CA – March 3, 2015
The organization's work environment allows for collaboration between many departments. Colleagues are very professional, mission-driven, and great company in general. There is a sense of family within the organization.
Contractor (Former Employee) – San Francisco, CA – August 2, 2013
Initially we would obtain a patient list from the coordinators before arriving at the hospital. We counted the number of paper charts avail and determined what was missing. If we reviewed electronic records we kept track of what was missing for further discussion. When in the office, we reviewed the data we abstracted and entered the data into two tracking program -Sharepoint. We also reviewed electronic records from the Public Health Dept and entered our core measure data into Sharepoint. My core measures included HTN and Prenatal -Postpartum. I checked my e-mails, however, I spent more of my time abstracting and entering data. My fellow abstractors were supportive and both nurses. The Management team was not supportive and unprofessional at times. I enjoyed working in downtown San Francisco and visiting the major hospitals and clinics in SF. The hardest part of the job with coping with the disorganization of the project and determining what was expected for core measure abstraction.
Opportunity to utlizie various electronic records systems and enjoyed my fellow abstractors
Production Services Specialist (Former Employee) – San Francisco, CA – May 25, 2014
A typical day involved completing the scheduled tasks from the production runbook I was tasked with maintaining as well as triaging and closing bug tracking tickets. There were around 70 daily, weekly, and monthly tasks many of which were interdependent and time sensitive. This could consume anywhere from a third to three quarters of my day depending on which tasks were scheduled. Remaining time was allocated for meetings regarding ongoing projects, fixing, updating, and optimizing of processes for scheduled tasks, as well as fielding reporting and ad hoc data analysis queries from various departments within the organization. I obtained a broader knowledge of SQL concepts working with an enrollment population of 60,000 members as well valuable knowledge in excel for identifying duplicate records as well. Most of all, I learned how to manage my time and allocate blocks for specific tasks in order to complete a rather staggering workload. The most challenging aspect of the position was managing the sheer volume of work while constantly receiving new requests. The most satisfying aspect was completing a new report, or correcting an error in the database that restored a member's eligibility, thus allowing them to receive services.
Generous PTO and well located in SOMA
Extreme diversity of tasks that required a constant shifting of focus