Scheduler, Office Assistant
SLC Therapy - Livonia, MI

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Essential Job Functions:
Energetic, Dependable, Trustworthy, Enjoys Children, Computer Saavy and Literate, Organized, Able to follow instructions and Problem Solve

Job Description:
Report to Billing and Practice Manager
Can provide Written emails and Phone communication to families and colleagues with correct and appropriate English communication.
Schedule clients with 100% accuracy
Coordinate new client paperwork
Maintain at least 90% for scheduling
Respond to parent scheduling requests in 24 hours
Maintain accurate waitlist for therapy services
Assist Practice and Billing Manager in obtaining preauthorization for services
Able to maintain electronic schedule and paper backup
Support events through marketing communications
Accurately discuss therapy services available at SLC and provide families with information regarding our policies
Communicate with and send documentation including reports to physicians
Provide Billing and Practice Manager with daily/monthly visit reports
Complete closing procedures and office opening procedures
Complete toy cleaning protocol

Highschool diploma
Certificate in Office Administration
Impeccable Organization
Excellent Phone Skills
Clear communicator
Excellent written and verbal communication