Customer Service - Great Part-time Job for Working Mom
SN Marketing LLC - Somerville, MA

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20-25 hours per week. 4-5 hours per day. Weekdays. In Somerville. Heavy use of PC and Web Applications.

We are looking for an enthusiastic and energetic team member to help in our small office. This is a great part-time job a mature adult looking for a relaxed office environment. Tons of growth opportunity if desired.

Overview: Opportunity to join a fast-growing internet commerce company at the ground level and play an integral part in shaping the long-term marketing and sales vision and in implementing the short-term strategy. Who you are: You are highly-organized and detail-oriented. You understand that effective execution is imperative to a successful business and you take joy in completing tasks flawlessly and efficiently. You are a self-starter and a problem-solver. You don’t wait for someone to tell you what to do next, but instead once one job is complete you are looking for the next opportunity to contribute. You are excited to contribute to significant strategic initiatives, but are also willing to do what needs to be done to complete the more tactical aspects of the day-to-day work. You should be able to demonstrate your ability to prioritize work and juggle a variety of tasks simultaneously; however attitude is more important than experience.

Here are some examples of what you’ll do:

  • Handle customer service issues
  • Monitor customer and marketplace ratings
  • Helping field inside sales calls
  • Work with remote team members on order processing and special scenarios
  • Assist with sample product photograph and product returns
  • Assist with and email and marketing promotions
  • Great attitude and proven ability to resolve conflicts
  • Ability to multi-task and operate efficiently in high-paced environment
  • Ability to operate in a small, but growing environment
  • Fluency with MS Office with a strong focus on Excel (MS Access a plus)
  • Experience with Skype, Instant Message, photo editing a plus, but not required
  • 20-25 hours per week

Compensation: $15 hour. This would be an independent contractor position.

About SN Marketing:
SN Marketing is a growing internet commerce company serving the automotive and industrial products industry that operates a growing number of websites and has a strong presence in leading marketplaces. Located in Somerville Industrial Park – close to Charlestown. Close to Orange line. Off-street parking.