Remarketing Manager
SNAAC - Mason, OH

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Description
Security National Automotive is a growing organization in the Mason, Ohio area that has been in business for over 26 years! This Collateral / Remarketing Manager is a newly added position and is the result of our continued growth as a market leader in military based indirect auto lending! Our facility located on Cintas Blvd (right near Kings Island) provides associates with a professional work environment, ability to make an impact on the business and an entrepreneurial spirit.

This newly created and highly visible position has been added due to our continued growth and business expansion and reports directly to the VP of Collections and Customer Care!

MEASURES OF SUCCESS INCLUDE:

  • Goal attainment – metric based objectives
  • Supports the department in achieving weekly, monthly and annual goals.
  • Inspiration and influence
  • Professionalism
  • Teamwork/Communication

SUMMARY
This position is responsible for facilitating and managing the personnel and work flow engaged in securing and remarketing of our collateralized assets (IE: cars, motorcycles). This includes leading and developing employees, improving metrics and minimizing loss exposure associated with these processes. All functions focus on mitigating risk and loss levels for SNAAC.
ROLES AND RESPONSIBILITIES:

Asset Recovery

  • Actively participates and manages team and processes to:

o Acquire and apply information needed to ensure successful repossessions;
o Manage understanding of state law compliance governing repossession laws & required notices;
o Facilitate work flow and follow up on coverage and quality requirements;
o Consistently monitor and report on remote collectors activities.
Repossession Process

  • Actively participates and manages team and processes to:

o Identify and submit recommendations for account placement with repossession agents;
o Manage vendor relationships with repossession agencies for optimal results and cost controls;
o Minimize loss prevention by employing compliant strategies that protect collateral;
o Implement the complete repossession process once agent advises asset is secured.
Remarketing Process Oversight

  • Actively participates and manages team and processes to:

o Transport of assets to secure location
o Manage existing vendor relationships with repossession, service providers, auctions and repossession agents;
o Identify, establish and develop relationships with vendors that will provide value in reaching the departments goals;
o Achieve process improvements utilizing resources such as industry guides, condition reports and market and portfolio trend summaries;
o Ensure timely liquidation of collateral with a focus on expense control;
o Understanding insurance claims process and how collateral is managed;
o Periodically attend auctions or monitor sales via phone, accepting or denying bids;
o Negotiate vendor contracts with auctions or agents.
Other Responsibilities may include but not limited to:

  • Manage and respond to complex accounts and escalated complaints within the operation; skip tracing, repossession and remarketing;
  • Direct work flow including

o Initiate direct contact with borrowers,
o Manage collateral location and valuation,
o Develop a thorough understanding of SNAAC business and its functions, processes and operations,
o Keep abreast of business and market trends that may affect department

  • Perform other related assignments / projects as requested by management

REQUIREMENTS:
Education and Experience Requirements Include:

  • Bachelor's degree, or five+ years related work experience;
  • Two years of:

o leasing experience (end of term), or
o repossession experience, or
o consumer remarketing experience, or
o collections customer service/negotiation experience

  • Strong written and verbal communication skills;
  • Excellent attention to detail;
  • Excellent verbal communication and negotiation skills;

o Bilingual – plus but not required
o Experience with skip tracing software
o Experience working with local / state laws and regulations governing the repossession and sale of collateral
o Demonstrated ability to provide direction and lead others

  • Expected to function at a high level while performing multiple tasks;
  • Excellent leadership and motivational skills;

Technical Skills:

  • PC skills to include Microsoft Word, Excel, Access, and PowerPoint
  • Working knowledge of utilized word-processing, spreadsheet, and departmental software
  • Experience working with asset valuation software and websites

BENEFITS: Medical Insurance (Anthem Blue Cross / Blue Shield), Dental Insurance, Life, STD and LTD Insurance Coverage Available Paid Time Off (15 Days during your first year) + 6 Holidays
401K Investment Plan (50% Match- 1% - 5% contribution; 25% Match 6%- 10% contribution)
ABOUT SNAAC: We are excited to offer you a great opportunity to work for a fun, exciting, and growing company. While others have experienced layoffs and downsizing, we continued to remain strong due in large part to our excellent environment and associates!


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