Case Manager, Houston, TX - February 19, 2016
Safe Haven was not a healthy work environment for various reasons. Upper management was inconsistent with enforcing policies. Documentation was often fraudulent especially around audit time. Caseloads were too high, pay was too low, and there was no 401(k) plan for retirement. Employees don't receive overtime pay despite working long hours. The owner has no credentials beyond possibly a GED, it's reflected in the lack of organization. Turnover rate is high, promotions are a joke, and raises are rarely given. Employees with advanced degrees or years of experience are often overlooked. Professionalism is lacking, phone calls are not returned in a timely manner, home studies for families are often delayed for long periods of time after PRIDE training. Foster parents don't show up for yearly training, yet they have certificates in their files. Best advice: invest your time with a more established company with better benefits. Get the most for your hard work, and have something to show for it once you move on.