Excellent workplace overall, but bad at addressing problems when they arise
Senior Case Manager (Former Employee) – Brooklyn, NY – July 16, 2016
Excellent coworkers, lots to learn, lots of trainings and professional support. The organization as a whole promotes a healthy work environment, self-care, provides good health benefits, and provides a great deal of training and opportunities for professional development.
Like every other non-profit in the human services field, they suffer from a perpetual problem with funding, and do not prioritize providing realistic living wages to their overworked staff providing direct services. As Safe Horizon is a victim services agency, it goes without saying that these are all incredibly taxing and emotionally exhausting positions, as fulfilling as that work can be at the same time. Without going into administration, you can barely reach $40K. Hope to have a partner who makes more than you or live paycheck to paycheck forever!
Little to no support for employees efforts to seek a degree (which is the only way to possibly move up) - a very nominal scholarship is offered to exactly one employee each semester for an MSW, and the organization will not guarantee clinical supervision or support to even those employees they recommend who are admitted to programs.
Also, a bad supervisor can quickly ruin the experience. I personally dealt with a supervisor who had numerous complaints against her, multiple inquiries that confirmed she created a hostile work environment for her employees, and yet HR was happy to let case manager after case manager go rather than seriously address the problem by transferring her or forcing real changes in her behavior.
overall company culture, healthcare benefits, learning opportunities
compensation, no real solutions to problems in workplace, high turnover, lack of meaningful support.