Hard work for no acknowledgement
LNI Adjuster (Former Employee) – Indianapolis, IN – November 17, 2015
A typical day for an LNI adjuster is arriving at the office 1-2 hours before your start time in order to go through voicemails and look at claims that were assigned over the night. Typical amount of claims assignment was 7-8 claims per day. Each claim required contact, recorded statement, scene diagram, coverage investigation and estimate assignment. Each new claim takes approximately 30-40 minutes to work. Adjusters were also expected to answer calls and work claims as calls come in. Co-workers were isolated, no feeling of unity, management spent more time in meetings than they did on the floor but somehow was able to go into each claim and critique it. Adjusters were not given the ability to make liability decisions without approval of management and overall the job was stressful, difficult and exhausting. Very poor moral.