Safeco Insurance Employer Reviews

Worked with great team at Safeco.
We maintained all of the telephony equipement for the corporation.

Safeco was a good place to work and made a great learning opportunity for future professional careers.

Most of my work days consisted of taking customer and agent calls, and assisting them with whatever their needs for the customer policies, or counseling them with any insurance advice or dilemmas. Whenever a new procedure was implemented, we would – more... hold round table meetings to discuss them. I was asked to lead 2 of these meetings.

From the job I learned to work as part of a team but also independently. My computer skills improved drastically, learning more about Office Suite programs such as Excel and Powerpoint. I also learned about my own personal work style, that I deal well with leadership, but not with being micromanaged. Once I get the hang of a task, I'm better suited to work and improve on my own, rather than being watched over constantly.

Management was par on average. We would be given instruction and certain goals to meet, and about half of the time would be given the tools needed to reach those goals. Upper management was a great help, when available.

Co-workers all helped one another, with any problems, questions, or any heated customer calls that the receiving agent couldn't handle.

The hardest part of the job was meeting the ever increasing metrics without true assistance or understanding from management. I believe that they were increasing the metrics consistently to help them decide who to lay off.

My coworkers were by and far the most enjoyable part of the job. They were always willing to give advice or open an ear to any question, whether professional or personal. They were like the proverbial work family. – less

Claims is stressful. But add managers who know nothing about the job and are always looking for ways to improve the process (ie, adding more work) and your stress level will be tested. In less than 2 months, 5 people quit, only one was a promotion. 2 people currently working in this job are having medical issues because of the stress and are considering – more... going out on medical leave. Management have told people they either need to quit complaining or quit. I am only saying this because while they claim to be adequately staffed, everyone in the department is currently seeking opportunities to leave. By the end of the year, more than half of the department will be gone. The oldest adjuster they have there has been there just shy of 2 years. The management alone is brand new. No one has been there for over 2 years. I have heard horror stories of claims jobs, and those with experience from prior companies say this is the worst by far. They will say work for 6 months and you will get a promotion. That is a lie as well. In the past year, only 3 people have been promoted, the other 12 have left the company. – less

Position of Senior Account Representative- Made and received cold calls/inbound and out bound. Set up customer accounts, quoted prices for items, took and placed orders for customer. Helped customers meet OSHA guidelines.Did a lot of research for customers.I learned a lot about industrial safety and health products. The most enjoyable part was talking – more... with lots of different people each day and helping them make decisions on their company needs and keeping them on budget. – less

Safeco has been very good to me. Unfortunately, my job is being relocated to Spokane Washington.

Monday-Friday hours
Constantly busy
Large claim volume
High standards
Customer Service driven

When having to move coworkers modular furniture to another place in the building, they were patient, helpful and understanding. I learned how to work well with others. I also learned how to clean and repair the modular furniture, the cafeteria area and the bathrooms efficiently. The hardest part of my job was coordinating the moves of 400 to 600 people.

Safeco is where I learned and formed a love for the insurance industry

Great place to work for.
Great team members.
Work/Life balance

It's rather pointless to review a company that is no longer in business for itself but is a subsidiary of Liberty Mutual

used to be a great company. Since Liberty took over, it has gone down hill. It isnt pay for performance, it is pay for popularity.

Good Company to work for, though through the Liberty Mutual buy-out the claim volume kept increasing and increasing until a pending of 120+ was not to be unexpected.

Very fast paced and need to keep getting faster everyday. Need lots of insurance back ground.

Safeco is a great company to work for. They benefits and working environment are very good. It is a very fast paced job.

At Safeco i got experince in helping account holders navagate the process of answering their insurance questions expediantly.

You deal with numerous claims of customers who home have sustained damage. I handle the claims from start to finish and I determine coverage on each claim. Customer service is critical. The hardest part of the job can be the volume of work at times and the most enjoyable is when you have made a customer happy.

Safeco was bought out by Liberty Mutual Ins. Groups. The culture was diluted considerably after the take-over, but remains an undercurrent.

I worked in the most remote branch that was eventually purchased by another company.

While I was there, I had a very encouraging boss, great co workers, and good clients.

It was a good family feeling type place to work.

I managed a Unit of Property (both Commercial & Homeowners) Claims Adjusters for 12 years (15 years total with the company). I enjoyed working for the company. I learned most of what I know about both insurance & management while working there. Management was inconsistent there as there was a lot of turnover in senior management over my 12 years as – more... a manager. The company was constantly reorganizing & ultimately was bought out by Liberty Mutual in 2008 which increased the senior management turnover. I enjoyed working with my coworkers. There are many very high quality insurance professionals there. The hardest part of the job was dealing with the constant change. The most enjoyable part of the job was the travel & interacting with my coworkers. – less

First job out of college. My hiring manager told me "I don't have time to train you, so you will have to figure out things for yourself...but don't be afraid to ask."

Negotiations, liability, bodily injury, Xactimate, estimating, etc. This was a great job with great leadership and great co-workers.