If you take pride in what you do, look somewhere else.
SSD CSR (Former Employee) – Chandler, AZ – September 6, 2017
No clear direction. Policies are enforced arbitrarily. Managers have and show favorites. Every issue you run into will "never have happened before" but happens far far to often. This tells me these "issues" are encouraged to continue by management. These usually involve being short paid.
Never ever tell them the truth about how everything is when they ask, unless it's stellar, management can't handle it. Especially in the "confidential surveys" you are required to take which also require your employee number to be able to take. These surveys are handled by a "third party to endure confidentiality". Funny thing is, those that give low marks have a way of being terminated very shortly. Typical call centers mentality, employees are a dime a dozen.