Safelite Group Employee Reviews

Found 796 reviews matching the search
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
dead end
Repair and Replacement Technician (Former Employee) –  Jacksonville, FLMay 24, 2017
management stacks a work load on you where you cant meet goals to make your commission they make where you can only get payed by the hour other then that it was not to bad
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
You work alone
Full Time Technician (Former Employee) –  Broken Arrow, OKMay 23, 2017
You have to enjoy spending most of your time by yourself. I tend to enjoy working as part of a team, and that doesn't happen here. You can't even say, "well, at least the clients are good." You never really get to see the clients, but for a few moments.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
not recommended
Technician (Current Employee) –  Parkersburg, WVMay 21, 2017
they like to micromanage the employees to much and are worried more about numbers than they are about the employees and the customers, they never tell you what you are doing right they only focus on the things that need improvements
Pros
none
Cons
management
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good
Sales Associate (Former Employee) –  Columbus, OHMay 20, 2017
good atmosphere keeps the bills paid need to make it to the top.
good job professional attention to detail is a must. inbound and some outbound but its a great job for all walks of life
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fast pace
Warehouse Worker (Current Employee) –  Salt Lake City, UTMay 19, 2017
Not a hard job but super stress full everything there was un organized , manager never communicated always expected the best and never tried to help out.
Pros
alone job.
Cons
no brakes and 30 minute lunches.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Balanced Work Environment
Customer Service Representative 2 (Former Employee) –  Columbus, OHMay 18, 2017
Serviced inbound customer telephone calls discussing deductible and insurance details, satisfying the collective customer experience. Serviced first notice of customer loss claims. Scheduled appointments for customer relocation to auction sites. Supervisory responsibility for newly hired employees with customer claims/service knowledge
Pros
Culture
Cons
Lack of mobility
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Busy!
Sales Associate (Former Employee) –  Chandler, AZMay 18, 2017
Fast paced envirnmoent, room for growth and great meeting new people in the work envirnment. Be ready to be busy most of the time but dont eve be afraid to ask questions.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ok place, all bosses suck
Bilingual Insurance Claim Processor (Former Employee) –  Chandler, AZMay 18, 2017
in short, all management is very young and is on their own personal trip to get to the top, inner workings of the company were not very good, micro management
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good experience
Auto Glass Installer (Former Employee) –  Boston, MAMay 17, 2017
The good company good experience I will come back to work for them because income better management situation I work 11 years last five years without a raise
Pros
Make great people great co-workers
Cons
Not to good a management people treatment
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun, great people to work with
Line Worker (Former Employee) –  Enfield, NCMay 15, 2017
Load windshields onto the belt or work near the end & unloaded windshield that's about 200° onto the racks.. Or I would push racks of windshield to the oven to keep the bubbles out of the windshields.
Pros
Holiday parties
Cons
Short breaks
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Standard call center
Customer Service Representative (Former Employee) –  Chandler, AZMay 15, 2017
Safe lite wasn't a bad company but it was one of your typical call center jobs. Always pressured to perfect your calls. Usually very busy with tons of opportunity for overtime
Pros
Good hours plenty of over time
Cons
Very fast paced and busy underpaid
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place
Customer Service Rep (Former Employee) –  Chandler, AZMay 11, 2017
Great place to work, flexible time to work great management. Everyone was always willing to help you. Upper management would always be open to answer any questions you have.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Auto glass repair technician (Former Employee) –  Cordelia, CAMay 8, 2017
Mobile Windshield Repair and Replacement. Completed all repairs and maintenance work to company standards. Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.
Pros
Permanent possition
Cons
Allergies
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Extremely hot environment
Quality Technician (Former Employee) –  Enfield, NCMay 8, 2017
A typical work day consists of being hot all day. I learned how to identify different types of windshields. Management was overall good. I worked with many people. The hardest part of the job was getting through the day with extremely hot temperatures. The most enjoyable part was staying in the cool and eating popsicles,
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work.
Customer Service Representative (Former Employee) –  Columbus, OHMay 8, 2017
I would recommend Safelite as a place to work. A typical work day would consist of low volume of call then the calls would pick during mid-shift. I learned how to handle irate customers Good for part-time work. Flexible with choosing the shift that you recommend. The work atmosphere is awesome. The management staff was great to work with. Opportunity for advancement was available. The hardest part of the job was the high call volume at times and limited hours. The most enjoyable part of the job was the satisfaction of the customer after resolving a concern.
Pros
Benefits, Awesome management, good workplace environment
Cons
Limited Hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
ok place to work
Claims and Benefits Customer Service (Former Employee) –  Columbus, OHMay 8, 2017
very strict with dress code but overall its an ok place to work at. Very professional place, has good training department, and good discount for employees.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
INSURANCE CLAIMS REPRESENTATIVE (Current Employee) –  Phoenix, AZMay 6, 2017
I enjoyed my time with the company, but had to leave because of my husband's military service. The company is very accommodating with last minute scheduling conflicts as well.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Terrible
Installation Technician (Current Employee) –  IndianaMay 4, 2017
You can make a ton of money as an installer, but you must be willing to sacrifice your family life at the drop of a hat. Also, if you are injured, expect them to terminate you.
Was this review helpful?Yes1No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and was a nice place to work
Team lead (Former Employee) –  Enfield, NCMay 3, 2017
Overall it's was a good and convenient place to work. I didn't have to travel far that was a plus... The Safelite family was a great group of people to work with.
Pros
Pay was great
Cons
Healthcare was a issue
Was this review helpful?YesNo1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Average
Customer Service Representative (Former Employee) –  Columbus, OHMay 3, 2017
Safelite Auto Glass is the typical call center environment, and functions as such. It is very busy calls are back to back which could be stressful sometimes.
Was this review helpful?Yes1NoReport

Want to know more about working here?

Ask a question about working or interviewing at Safelite Group. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 800 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.3
Job Security/Advancement
3.0
Management
3.1
Culture
3.3