Safelite Employee Reviews

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Manufacting
Shift Supervisor (Former Employee) –  Enfield, NCDecember 29, 2015
Was in charge of about 20 associates on a production line. Set budgets and goals that had to be completed daily. Hired and term.
Pros
Good Benfits
Cons
Very long hiiurs daily avg. 14 to 15 hours per day
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co-workers are cool thats about it
Auto Glass Technician (Former Employee) –  Huntsville, ALNovember 2, 2015
Long days, you learn how to install glass, management sucks and do not treat you fairly. co-workers are awesome, working 70+ hours and only getting paid for 40 hours, best part was getting the company van and gas card
Pros
company van and gas card
Cons
management sucks, cut your hours for drive time, better pack a lunch cause you get docked a lunch thou you wil never have the time to take one, also the call aheads are stupid
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It was good.
Customer Service Associate (Former Employee) –  columbus, OHOctober 19, 2015
I was lucky to be granted this job. Everything was great from beginning to end. t was a good experience, i gain needed tools to work in today's work force. I wish i didn't have to leave, such a good job.
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fun place to work
Executive Services (Former Employee) –  Columbus, OHOctober 14, 2015
managers were understanding when life happened, hours were great work work balance. the location was ok. The work was rewarding. It was more than being on the phone all day.
I would work there again if need be
Pros
hours
Cons
no overtime
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Fun place to work
Insurance Specialist (Current Employee) –  Chandler, AZOctober 8, 2015
Great team. Many dedicated workers. Work culture is diverse. Benefits are left to be desired. Many challenges so we are always learning on the job,
Pros
W/L balance
Cons
No healthcare
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Good company
Claims Representative (Former Employee) –  Chandler, AZOctober 6, 2015
Great company to work for. Management is good. Some always willing to assist others not so much. If your team had great numbers at the end of the month you either get free lunch or potluck. Quarterly bonuses are definitely a plus as well as the weekly pay. Opportunities to advance.
Pros
Quarterly bonuses, weekly pay, Advancement Opportunities
Cons
No benefits for part timers, repetitive
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Enjoyed interaction with applicants
Human Resource Assistant (Former Employee) –  Wichita, KSJune 12, 2015
Highly stressful area to work in. I learned so much from this position, from communication skills to becoming highly organized.
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Sat at a desk all day
CSR (Former Employee) –  columbus ohioJune 11, 2015
Took insurance claims, sat behind a computer all day. the hours were terrible. the job coaches were very nice and helpful.
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Fun workplace
Benefits Service Representative (Former Employee) –  Columbus, OHMay 21, 2015
Safelite is a huge company, and in the workplace I have never seen more people enjoying their jobs, than here. I trained new hires on system protocol and policies, and provided assistance via phone, email, and chat.
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Safelite Autoglass
Sales, Training, Safety Lead, Customer Service (Former Employee) –  Chandler, AZMay 14, 2015
Great facility and people. They foster an "employees matter" concept and ask for improvement suggestions which do become part of the culture.
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good pay, people, and benefits.
Delivery driver, Warehouse worker (Former Employee) –  Austin, TXMay 11, 2015
good pay and benefits, training, tools and vehicle provided, fast paced job, trained to replace or repair auto glass, team work is encouraged, customer satisfaction is very important.
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Very stressful place to work
Warehouse Coordinator (Current Employee) –  Houston, TXApril 12, 2015
Very unorganized and too many Chiefs an not enough Indians. Have too many problems to for words. Some serious help needed.
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Micro Management
Referral Job Coach (Former Employee) –  Columbus, OHMarch 25, 2015
Micro Management at its finest. Subject to termination if you question any policies or wrong doing by management. Management is weak and have no business supervising other human beings.
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Fast Pace Environment
Warehouse Manager (Current Employee) –  Jacksonville, FLFebruary 22, 2015
Fast paced environment. The company asks a lot of their Managers. Overall, it is a great place to work. The company genuinely cares about your well being and your family. As a manager, you need to have some thick skin in this business as you will deal with sales managers, district managers, supply chain managers and store managers on a daily basis about issues with product delivered to the technicians from the warehouse.
Pros
good environment, truly cares for you and your family well being
Cons
no room for advancement for warehouse managers
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Wonderful to place to work
Sr. DWH Consultant (Former Employee) –  Columbus, OHJanuary 21, 2015
Wonderful place to work, learn and I 100% recommend ... Good Luck
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DO NOT WORK FOR SAFELITE IN THE Detroit Market..!! CLINTON TOWNSHIP, LIVONIA, FLINT, SAGINAW, NOVI
Technician (Current Employee) –  Clinton Township, Livonia,December 16, 2014
Safelite can be a great company but until the Human Resource Department starts to listen to their people about the managers in this Market DO NOT WORK HERE.. The reasons are- The Division Manager and two of the tech managers. One was demoted which was well deserved, but since he was buddies with the Division Manager he was put back into a Manager role. The other has been the Division Managers little stool pigeon for years and he treats people horrible and gets away with it, because he is buddies with the Division Manager. They are managers in this market that bully and get away with it. They belittle people, and manage people by abusing their power. They make jokes and laugh at you behind your back, they mock you, they punish you, but do not help you become better. They are sexiest and treat women lesser than they do the men. They give men the jobs before the women that deserve have more experience. This just happened in Livonia. There is no support from these three. They are the definition of a bully.They make people fear that they will lose their job if they stand up for themselves. It makes me sick to work here, but I have to pay my bills. It would be great if they would have managers that treat you with respect. We have had outstanding talent and managers leave this company because of them. Two awesome managers that were in this market for over 15 years left "on the same day" because of this abuse in power. Human Resources does nothing. You are not protected here. Do not come here and let them bully you.
Pros
tech
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I am very happy to be employed at Safelite
Customer Service Associate (Current Employee) –  Chandler, AZOctober 28, 2014
I have been employed three years with Safelite Solutions. I am in a call center referrals department. I assist customers who need help with auto glass damage, place claims on behalf of their insurance company. There is a great management team always willing to help. the best part of this job is helping customers and striving for excellence and always being able to improve.
Pros
positive environment
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Productive and low stress enviroment.
Repair Medic (Current Employee) –  Richmond, VAOctober 9, 2014
Independent work. Management doesn't bother you much, if ever.
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safelite
Call Center Sales Representative Auto Glass (Current Employee) –  chandler, azSeptember 18, 2014
love the coworkers, hate the pay. job is extremely repetitive.
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Insurance Claims
CSR (Former Employee) –  Columbus, OHAugust 15, 2014
Call center environment, responsible for taking auto, home and glass claims for various insurance companies. I learned multiple computer systems and had a good relationship with management.
Pros
good environment, decent pay
Cons
work schedule, benefits
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Overall rating

3.4
Based on 47 reviews
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