Pros: 2 10 minute breaks, 30 minute lunch, clock out after 8 hour shift, although for many it's after a scheduled 6, 5, or even just 4 hour shifts.
Cons: $0.05 pay raises, lack of bonuses, poor scheduling, lack of adequate help (not enough checkers to handle customer count, often resulting in poor customer shopping experience)
Myself and one or two other employees bring the freight load out onto the sales floor, ranging from 5 to 12 or more pallets. We break down all the boards, placing the merchandise on the corresponding aisles. Pick up all the empty boards and extra allocated merchandise if any, returning it to the backroom.
We then go aisle by aisle, stocking all the – more... spotted merchandise, pulling necessary back stock off the sky shelves, inventorying any extra freight, placing it in back stock, clean the aisle, move on to the next.
Halfway through the shift, I pick up our order gun and scan the entire grocery department, ordering any and all necessary items, anticipating what might sell as well, striving for minimal out of stock merchandise so our customers can actually purchase the items they came in to shop for.
Depending on the amount of freight and scheduled help, I continue to finish stocking the freight after ordering, which may take up to 2 hours depending on how much business was done earlier that day.
We then straighten all the merchandise on every aisle, presenting a clean, well stocked, professional looking sales floor so our customers may have a pleasant shopping experience.
Time willing, we work back stock from sales floor sky shelves, and/or from the back room inventory.
We also run the register for the first two hours the store in open, as any customers shopping that early apparently do not qualify for Superior Customer Service, requiring them to ring a bell for service, waiting as we run to the checkstand when they do, as it's impossible to be in two places at once. Two hours after the store opens, Safeway has a dedicated cashier in the checkstands however, and any customers after that time will not be required to ring a bell for service. I, nor my night crew co-workers, understand why Superior Customer Service is available only 2 hours after the store opens, since we feel ringing a bell in hopes it is actually heard, then waiting for someone to operate the register does not qualify as Superior Service.
Overall, the job is relatively easy, somewhat challenging (maintaining fewer than 20 out of stocks on a daily basis in an entire grocery department of tens of thousands of items isn't exactly a cakewalk.
The most difficult part of the job is trying to understand Management's indifference towards employee scheduling and compensation. If one were to read the current contract, one might be led to believe Safeway doesn't require any new employees, or even wants anyone to apply! It's difficult to maintain a decent number of knowledgeable co-workers who are willing to work minimal hours for minimal compensation, even with the anticipation of receiving medical benefits after two years under such conditions, if they have the opportunity to work enough hours to earn said benefits. – less