Pros: the location is right in the same neighborhood as i live
Cons: the company sold off act which is the program i sell.
I really like working for Sage Software, we call on small to medium size businesses to retain their business by offering additonal software or support to include everything they will need to be successful an not experience any down time while using our products.
Loquacious – April 23, 2013
Some have talked about how great the pay is. Well, not in the support departments here. For a working knowledge of computer troubleshooting of hardware (so we know it's not a problem with the software) and solid software troubleshooting skills, not to mention a basic knowledge of networking and network troubleshooting, then a basic understanding of accounting, then a SOLID understanding of a VERY large software package, we get 32k a year if you're lucky enough to even get hired. Everyone gets brought in as a temporary contract worker, and most get let go by April, the few that remain are often still temps 2 years later making $11.75 an hour with no benefits or vacation time or even sick time. I've had three interviews with other companies doing less knowledge-intensive support that paid $39-42k a year.