Dispatch Supervisor,Customer service OSD SP (Former Employee) – Fort Smith, AR – July 7, 2016
I checked the dock for unmarked freight. Answer customers questions about billing, tracking shipments, billing out bill of ladings and claim issues. Set up invoices and purchase orders for accounting and maintenance departments. Scheduled drop trailers for Walmart. Dispatched drivers for deliveries and pickups. Working fast pace, multitasking and knowing my job duties were very important for the production of our office. Taking care of customers insures our success. I enjoyed working with all the employees they were hard workers and cared about the success of the company. I enjoyed the fast pace of the job I always had something to work on- I was always busy and felt I was part of a winning team. I learned something new everyday and was a better person for it.
Rate Specialist (Former Employee) – Houma, LA – June 23, 2016
Answered phones for rate quotes, corrected rates on invoices. Had great co-workers. I enjoyed talking to other co-workers all over the US at the other terminals to help with any pricing issues. The hardest part was reaching a quota of corrections in the que. I was laid off October 2008.
City Driver (Current Employee) – Savannah, GA – May 26, 2016
Good work place with very supportive manger. The motivation and work atmosphere here is great, really keeps you on your toes at all times but fair. A great place to learn from all the various types of people that surround you.
Dockworker (Current Employee) – Houston, TX – April 29, 2016
Its very stressful, we get lack of sleep. Never know what time we get off. Not very good at being reasonable with our personal life. I do not feel safe there. The management is horrible but the co-workers are great.The hardest part is staying awake. The only thing i enjoy is learning something new. I learned management, drive a eighteen wheeler(stick), drive a forklift, and load and set up routes for the drivers.
Dockworker (Former Employee) – Elk Grove, CA – April 26, 2016
I enjoyed working there as a dockworker because it challenged you to be a better dockworker everyday. Their mission statement was solely built on ensuring customer satisfaction through their best quality service in class. Understanding this helped shape my working environment by taking better care of customers freight. Supervisor and other dockworkers were very helpful. Upper management were very aware of the productivity in its region and company wide. Wages and benefits were very competitive and they believed in reinvesting into their company.
Establishing relationships and a helpful management team, Pay was great and overtime was there if needed.
Weather slowing truck drivers down causing delays in the work place.
Dock Loader (Current Employee) – Dallas, TX – April 7, 2016
Load and unload trailers learned different hazmat to put together management was very vocal on how to do you job duties. Co worker help and provide great feedback the hardest part of the job was that it was part time. I enjoyed the open door policy.
Local City P/D Driver (Current Employee) – Grayslake, IL – March 11, 2016
After just six months with this company I was fed up with its upside down management. If you are a safety-minded driver this will not be a good fit for you. Dispatcher will tell you to make deliveries with 48" van on streets that trouble even 26" straight trucks. If a tell them it is not safe to do so they will tell you how they can do it, and then threaten to write you up for refusing. While in line haul I was promised a set run, after accepting the position was then told I would actually be a system driver and was given poor miles if any.
almost everyone in the office side of the business
P&D Driver (Former Employee) – Grand Junction, CO – February 13, 2016
If you like playing musical trucks this is the place to work. No regular maintenance is done to trucks. You run it until it breaks, or you have to put it out of service so that the electronic logs wont allow it to be used. Salary is right on par with other LTL carriers. The benefits package is probably one of the best in the industry. I worked at a smaller terminal and it was the unwanted child. The manager that over saw our terminal shows no real care for this location. You will work here as long as you dont make mistakes.