Ability to work independently as well as part of a team
Registration Clerk (Former Employee) – Memphis, TN – December 10, 2012
Greets patients and families, monitors patient schedules, patient flow, and resolves operational problems by working with staff. Provides clerical support by answering phones, scheduling patients for appointments, contacts new referrals, registers patients in the computer when needed. Provides check out services to include, review of billing slip for completeness of CPT & ICD-9 codes, and entering billing information into the computer, scheduling follow-up visits and referrals to specialists and accepting co-pays and cash collection.
Reports to the Supervisor of Ambulatory Registration for Revenue Cycle responsibilities.