Job Description Quality Assurance Analyst:
1.Interpret and implement QA standards.
2.Ensure that the QA Committees meet and conduct their business according to the schedule.
3.Create the minutes of each QA committee and ensure follow up on each topic by the committee members.
4.Ensure that the QA Committee provides valuable feedback to other respective committees for necessary improvements.
5.Conduct Audits,Surveys regarding various aspects of the business.
6.Compile statistical data and write narrative reports summarizing quality assurance findings.
7.Produce ad-hoc reports as required by management.
8.Produce semester/annual QA reports for review by the Board of Trustees and the management.
9.Review proposals by various committees for changes in standards, analyze them and, with the approval of the QA committee, present for review
and final approval to Board of Trustees.
10.Write quality assurance policies and procedures
11.Review QA standards, study existing policies and procedures, and collect data to evaluate effectiveness of quality assurance program.
12.Ensure that each committee is properly using the continuous improvement system.
13.Training of the new members of the QA committee on the rules, regulations and responsibilities assigned to the members
14.Regularly review accreditation requirements for updates and work on the implementation of those into the Quality Assurance system.
15.Prepare and present the Quality Assurance system to accreditation bodies as and if necessary.
16.Guide the QA Committee on various issues encountered.
17.Collection and proper filing of all committee minutes.
IT/SOFTWARE QA: need not apply.
BA/MA in business management or similar.M. Ed preferable.
Minimum 3 years' experience in Quality Assurance in service industry, preferable education or healthcare.
Experience dealing with the accrediting bodies preferred.
Good organizational and leadership skills.
Excellent analytical skills.
Ability to communicate both written and orally, to all levels of management and across different cultural backgrounds
Ability to identify problems, and initiate corrective actions and preventative actions
Working knowledge of Microsoft Office
Basic knowledge about healthcare education or healthcare industry in general is a plus.