great work enviorment, great training provided by vendors
Sales/Bobbi Brown Beauty Specialist (Current Employee) – Las Vegas, NV – February 3, 2016
Saks is a great company to work for. You really feel like you are in charge of your own business in cultivating customers into clients. Although there isn't really room for advancement it is still a very satisfying job. Managers are very friendly and easy to talk to. They really do try to balance your personal and work time so it benefits you. The most enjoyable part of my job is the connections I make with my clients and how I make them feel when they leave.
Accessories and Handbag sale associate (Former Employee) – Indianapolis, IN – January 28, 2016
Working at Saks Fifth Avenue was great because I was working first hand with luxury goods and able to learn more about the industry itself. However, the store was always empty, my personal opinion is that Saks Fifth was just ahead of Indianapolis, the Indianapolis demographic didn't quite understand the Saks Fifth environment.
Makeup Artist (Former Employee) – Bala-Cynwyd, PA – January 26, 2016
not a lot of traffic in this store. You see the same clients on a regular basis which definitely helps with knowing your clients individually. Management is very business minded and will help you achieve your goals with their support
Customer Service (Former Employee) – Jackson, MS – January 23, 2016
They trained me to lie and give the run around to customers in all the while they were doing the same to employees. Was not the job for me. I want a job that helps people and make them happy. Also a job that's about team work and family.
Sales Associate/Customer Service (Former Employee) – PA – January 14, 2016
I was able to polish my already good customer service and people skills. Management empowered their employees by letting them make important decisions. I was part of a good team and I really enjoyed encountering people on a regular basis.
Cashier/Customer Service Rep (Former Employee) – Central Valley, NY – January 13, 2016
My experience working as a customer service rep at saks fifth avenue was a fast pace job and I worked with great staff. The management at saks fifth avenue are very supportive and always communicate with staff and improving sales and creating new ideas for saks. The hardest part of this job of course was black Friday. But for the most part I enjoyed working with saks fifth avenue and it is a great company to work for.
Good company to work for overall,excellent benefits.
Collections Supervisor (Former Employee) – Jackson, MS – January 10, 2016
Very structured work environment with micro-management. Not much room for advancement. Enjoyed company function and co-workers. Found management to be a bit unreasonable in setting goals and production standards.
Sales Manager (Former Employee) – Phoenix, AZ – January 7, 2016
Inexperienced Management making decisions that lack policy adhesion! Highly over compensated Store Leadership while Sales Associates are grossly underpaid!
Management tens to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: "People don't leave jobs; they leave Managers!"
Saks has no Brand, Designer or selection of merchandise that you can't find at its competitors, especially Jewelry, Mens and Ladies Designer making it extremely hard to develop a loyal following and make a decent living!
Extremely Liberal Return Policy that is in sharp contrast with fits Compensation Program!
No Sales to Support a Good Living and Meet your Draw. You Aways Owe the Company Money!
Department Managers are always back stabbing and talking trash about the Store Manager! Distracrating and unmotivating.
Verbally Abusive, Demeaning, Condescending Department and Operations Managers!
Sales (Former Employee) – Phoenix, AZ – December 20, 2015
Saks is an awesome company and place to work.
However, Managers in the store have a horrible, unprofessional, patronizing attitude towards most employees that is degrading and insulting unless your a Million Dollar book! They make working at this Saks miserable!
This store has the highest employee turnover I've ever seen in my retail career history!
Business is very seasonal in Phoenix and on a 100% Draw against Commission! Its very difficult to make a living unless you have additional income coming in like a spouse.
The Store Manager is more interested in discussing all of the parties, benefits, lunches she attends then she is about taking care of store business and the welfare and well-being of her employees.
Poor Benefits Poor Leadership Overly Exposed Promotions Long Hours Very Seasonal Business 100% Draw Against Commission Very Liberal Return Policy No Training, You're on your own. Dishonest Management Cut Throat Sales Associates Childish Attitudes Bias Leadership No disaplinary action for bad behaviors Standing On Your Feet 100% All Day Required to Hound Clients and Bonbard them Hard Core Sales. Low Pay.
Supervisor of Selling and Service (SSS) (Current Employee) – San Antonio, TX – December 17, 2015
schedule is given a month in advance but the balance between life and work is hard, a lot of closing nights and it cuts your day in half when you get in for closing shift. for the morning shift it lets you out at 5pm when most offices are closed so no time to do payments or go anywhere really. costumers are really demanding and rude at times.
Customer Service and Sales/Auditor/Merchandise (Former Employee) – San Antonio, TX – December 14, 2015
First off the management was the worst. I have never been so unhappy at a place of work. They have no idea how to be sympathetic and inform their employees. I was only there so long because they were right down the street from where i lived, I liked most of my coworkers. The hardest part about the job was meeting their ridiculous quotas. Also the customers were awful. The most enjoyable part was the associate discount.
Fun place to work except women's & men's department managers are unprofessional.
Someone who dread seeing these managers (Former Employee) – LV Premium Outlet - North Las Vegas – December 12, 2015
Saks is an awesome place to work, however, women and men department managers are difficult to work with. They enjoy bullying other staff like a bunch of mean girls in high school. They have such horrible and unprofessional attitude towards you most especially when you're not their favorite. They make working at Saks difficult making you not wanting to be there (especially when the two managers are there) and the only thing making it bareable are your fellow assoicates. They've lost quite a few good staff because of them.
It's really sad to know that they get "talked to" and yet they continue to treat other staff in a disrespectful manner. Hoping this catches Saks Off 5th Corporate's attention because something needs to be done.
Awesome staff and the ability to interact with international customers.
Women/men's department managers are unprofessional.