Pros: shiny new exterior, poor mechanics, undervalued people, overpaid execs
Cons: hostile work environment, insecure leadership, claims to desire change, promotes via popularity rather than performance
Salem Health is a hospital system that has been afforded great fortune over the years. As the only hospital in Salem ,past residents/patients depended on its services by default. Yet, in this day of healthcare reform and integrated medical care, the organization and its leadership has found itself amid a struggle to maintain patient satisfaction, community
– more... trust and a cohesive culture that mirrors the community. One day they're focused on a lean culture, the next day is quantity of service providers, forsaking the quality of care and competence of its staff. When they realize that patients are not "lean" products, but rather people, perhaps the org will catch up to the competition that SIlverton, OHSU, Providence pose to their future. – less