I was always busy as an Insurance Coordinator, and never bored. There was an understanding among employees that the patient always came first. I enjoyed my work days there and only left because I relocated to Florida. The hardest part of my job was the death book and the new online death certificates. Patient contact was the most enjoyable part of my job. I liked my coworkers, we were a great team. I am still in contact with many of my former coworkers. Management was responsive and caring to the needs of their employees. I have learned much at Salem Hospital, how to use my time wisely, medical terminology, coding, how to deal with difficult personalities and have the person come out smiling. How to deal with insurance companies and doctors' offices.
Good working conditions, sometimes free lunches, good coworkers
Sometimes.... we were micromanaged