Customer Service Representative (Former Employee) – Benton, AR – October 10, 2016
SMH and its associated clinics is the worst place I have been associated with throughout my 30+ years career. Constant meetings with no agenda; decisions made by persons with no experience in the field; confidentiality not kept by management or HR personnel. One thing told to one manager; the opposite to another. Did not encourage good working environment among employees. Management had their "clique" of other managers and employees with their own agenda. Your tough luck if you weren't in their circle.
Cafeteria has the best food and prices
No support, job security from mid or upper management
Former Employee (Former Employee) – Benton, AR – July 3, 2016
I enjoyed working for the hospital as a whole and met some good people.The medical benefits were good. However, there were serious problems in the department I worked in. For example, there was some unethical and very unprofessional behavior among some of the employees, one of which is a supervisor. The Manager knew of the behavior but chose to turn a blind eye. She didn't seem to care how the other employees were negatively affected. She only seemed to be concerned whether or not she looked good to her boss. I found out that things they say they do not tolerate in the orientation and subsequent surveys, etc., wasn't true in the department I worked in.
Time management (Former Employee) – Benton, AR – January 26, 2016
You came in early to clean the facility and its patients rooms. I learned the importance of sterilization and time management. Management was fine, if you were well known amongst the company. Co-workers created friendships, but only for their benefit. The hardest part of the job was telling a patient I couldn't help them because it was out of my jurisdiction. I was not allowed to bring them anything they needed. I had to call for a nurse. However, it usually took the nurses up to an hour to answer a page. The best part of the job was seeing patients everyday and making light, and positive conversations that kept them happy throughout the day.
The patients, and their families
Short breaks in a certain zone, and false complaints from higher management
Environmental Services (Former Employee) – Benton, AR – April 22, 2013
Provided a sanitized and aseptic environment for the safety and wellbeing of patients, visitors, physicians and employees Performed a range of housekeeping duties including waste removal, dusting, cleaning and cleaning of fixtures and surfaces Removed soiled linens Cleaned, sanitized and made of beds Vacuumed carpets Clean and disinfect washrooms, laboratories, and bedrooms Move equipment and furniture
different company took over and change areas and shifts regularly
Desktop Analyst (Former Employee) – Benton, AR – August 13, 2012
Supported eight physician clinics technically with a focus on e-MDS software errors, issues & updates. Backing up clinical databases before applying new software patches and updates (database/workstation). I would serve as a backup analyst to answer support calls.
loved working with different clinics, available for users to call me for troubleshooting programs, very rewarding assisting users to be successful
TRANSCRIPTIONIST (Former Employee) – Benton, AR – April 24, 2014
This was a caring facility where not only did my co-workers care about the patients but each other. I had a sense that I was contributing to the care of the patients even though I did not have direct patient contact. I learned much on the job and truly enjoyed my job.
Staff RN (Former Employee) – Benton, AR – April 27, 2013
Horrible place to work. Inexperienced RN's and too many LPN's so the company keeps overhead down. Makes it a dangerous place for the patients. Management obsessed with paperwork and fails to see the incredible insufficiency of there nurses.