Horribly loud and no advancement available.
Pros: some discount at the sally stores...
Cons: supervisors, payrate
I worked in the help desk deptartment for more than one year. The management is inexperienced in handling employees and use favoritism. A typical day of work is receiving calls from clerks at Sally stores and helping them out while trying to tune out the other help desk employees cursing up a storm because they are receiving a support call... The hardest part of the job was trying to tune out the profanity from the mostly inexperienced help desk employees. It was also hard for me to try and become a favorite of the management, as that is not part of my style... There was no most enjoyable part of the job, they used to let you access the internet but recently started using websense and blocking content.