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Sally Beauty Supply
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346 reviews

Sally Beauty Supply Employer Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
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Exciting but burnt out!
Store Manager (Current Employee), Quincy, ILAugust 25, 2014
Pros: great benefits
Cons: poor management
My job was great until the last 2 years where I have without any time off. My Territory Manager is awesome and very supportive but my District Manager is not helpful. I love my customers and making them smile when they get the right product but the hardest part of the job is when I have that customer who wants to come in screaming but I can calm them – more... down. – less
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Friendly workplace with a strong leader and reasonable expectations, however new policies don't make sense.
Sales Associate (Former Employee), Beaumont, TXAugust 22, 2014
Pros: friendly customers, good hours, strong leadership, highly organized, small and easy to manage store, plenty of rewards and reward opportunities for employees
Cons: corporate was out of touch with what was happening in the stores
What was a typical day at Sally's was different depending on which day of the week it was. Tuesdays the freight would come in and we'd spend the rest of the day stocking it. Wednesdays and Thursdays we'd spend our time checking shelf labels, price changes and pulling items from the back to stock the shelves. Fridays and Saturdays we focused on customer – more... service and we would mop the floors at the end of the day. Sundays we changed labels and ensured that the store was orderly and clean. Mondays we ordered product for the next week.

I learned a great deal about managing and putting up features, friendly and helpful customer service, fast and accurate checking at the register, and how to give helpful advice to anyone who had questions about the beauty products in the store.

Management was great, they knew their job and how to do it well. My store manager was a great leader but also a very kind and caring woman. She made certain that we all received fair and equal treatment. The district manager was a little unreasonable however and intimidating, though I'm sure she didn't mean to be.

My coworkers were pretty great. I had a few problems with a couple of them but they either left shortly after getting hired or left for other reasons.

The hardest part of my job at Sally's was meeting certain sales goals when the economy started going down. People were spending less and less and it was harder to get them to splurge a bit, even on small and inexpensive items.

I loved helping the customers that came into the store. Most of my customers were very polite and grateful for any help or advice I had to offer. There was a certain level of trust there because they knew I was trained for the knowledge I had. – less
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overall great place to be at.
Inside Sales (Former Employee), Florence, SCAugust 20, 2014
Pros: great discount on merchandise.
Cons: not getting much hours.
i learned that working in a place where u meet new people every day is a good way to develop good customer service skills.
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Great place to get started and advancement
Category Manager (Former Employee), Denton, TXAugust 19, 2014
Great place to start and grow your career, though pay is not close to industry standards.
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Was a great experience until I get sick and my mom die
Manager (Former Employee), Lancaster paAugust 17, 2014
Pros: experience
Cons: no respect for the employee
I was a management at Sally in pa . I love my job always on time .wen I get the position as management everything change . I get sick ,I don't have any support from the Dm, and my mom die and they have the nerve to call me and said that was not my mom ...... I believe the Sally as corporation is not a bad place to work , is the little people who treat – more... the employee like the are not human if you want a success business you have to get you DM on training how to treat a store management do investigation and ask why so many manager quit Sally in Lancaster pa . Once again I love to work for Sally . They have to improve how to treat the employee thanks – less
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fun place to work at
ASSISTANT MANAGER (Current Employee), Cleveland, OHAugust 7, 2014
From my personal experience i feel like working at sally beauty supply helped me learn how to deal with different situations, and give the best customer service to people i also realize how important is giving an excellent customer service helps the company make sales . it don't matter what kind of situation you have always keep a smile on your face – more... ... i personally don't have a cosmetologist license but they trained you and you have to take quizzes to learn about hair color and how to fix peoples problems. i love sallys !!! the employee discount is great !!! and it is not a hard job ! – less
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Sally's seems to care about beauty
Clerk & Manager (Former Employee), Boynton Beach, FLAugust 5, 2014
Pros: hours were great
Cons: don't get hurt at work
I worked for this company for many years and found it to be a very satisfiying job to work. I was a manager for this company as well and was treated well until I hurt myself at work and then that is when all had changed.
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Sallys
Sales Associate (Former Employee), Ballwin, MOAugust 1, 2014
Hours were really good, but my manager was too busy smoking pot during all her breaks to actually manage the store. Loved working with so many different costumers and helping them in the subject I love most.
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Laid back environment
In-Side Sales (Former Employee), Scranton, PAJuly 31, 2014
Working with Sally Beauty Supply was a fun learning experience. With the continued training the company offered your knowledge of the products was always growing. Sally's offered great employee benefits and offer a very fair work place.
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Fast paced and fun environment.
Cashier (Former Employee), Midland, TXJuly 30, 2014
Many days I would open the store which consisted of counting the cash, doing paperwork and cleaning up the store. I would run the register and also help customers with products . I would count inventory, stock items and insert new orders for products. Every month we would have to set up new displays of the product of the months. I trained multiply employees – more... and met very many people . My manager was the nicest lady and she had just became a manager. Our district manager was at our store a great deal of the time . The hardest part of my job was when we had numerous customers in the store when i was the only person running the store. I enjoyed sharing my interest of products with customers. – less
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Great Job with a small family atmosphere
Assistant Manager (Current Employee), Strongsville, OHJuly 29, 2014
Pros: free beauty products, fun atmosphere, fun stuff to sell, points to earn when you sell certain products
Cons: unless you are management you will more than likely close every shift, work weekends and holidays
I took this job 4 years ago because I needed one, not realizing the friendships I would make, or how it would feel more like a home than a job. I quickly was promoted from part time to a full time assistant manager. There is room for advancement for the right person who is willing to put the effort in. You get great training and products to try at home. – more... The store manager worked with my busy nursing school schedule and never made me feel bad about it.There are a low number of employees per store, usually 4-5. So if you like to miss work a lot, this is not the place for you, but it makes for a tight bond between employees. I am leaving this job because I am finally done with school, not because its a bad place to be. – less
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OK
Sales Associate (Current Employee), Saint Paul, MNJuly 29, 2014
This job can be very stressful due to management. They are under qualified and are not appropriate for the job.
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Fun work place
Customer Service Associate (Current Employee), Fayetteville, ARJuly 28, 2014
Pros: employee discount
Cons: short breaks
I've learned a lot about Cosmetology.
A typical day would be counting the registers, getting the bank deposit ready, and opening the store at 9am.
We assist people with product they are looking for, or if we do not carry it try to find something comparable. We're one big family!
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Okay part-time job
Sales Associate (Former Employee), Wilsonville, ORJuly 23, 2014
Great place to obtain a side-job. Not a great place for career advancements.
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The only good thing was being able to use my knowledge to help customers and sampling products. Also employee discount.
Sale associate (Former Employee), San Antonio, TXJuly 21, 2014
Pros: long lunch break, enjoyed meeting new people and employee discounts
Cons: manager, manager and low pay
I worked for Sally's for almost 4 years and I worked with 2 different managers. My second manager was a horrible manager. She lacked communication skills. Customers were always asking for a number to report her and employees were always quitting because of her lack of communication and laziness. She would mainly sit in the office doing "paper work" – more... and would usually assign me to do most duties. For all that I did for the store, the pay was bad and she would hardly acknowledge my work ethic. My district manager acknowledged it more than her and I rarely saw him. She also always wanted to be in everyone's business and would talk about the other employees when they were off. And every new employee would get horrible training from her and she would leave me to work with them which would leave me to properly train them. – less
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PRODUCTIVO
Cashier (Former Employee), PRJuly 18, 2014
SALES ASOCIATE MERCHANDISER
INVENTORY
DISPLAYS
ROTATION MERCANCY
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Productive, fun, and learning new things everyday.
Assistant Manager (Current Employee), Kapolei, HIJuly 16, 2014
Pros: free products to try every month.
Cons: random customers stealing
Typical day at work is do a lot of back stocking for a high volume store. Being that there are very few Sally stores on the island of Oahu, we get a great amount of customers everyday. I learned everything about hair, skin, and nails. Which is very interesting for me and I love to learn new things. Also I've learned to lead and be the Assistant manager – more... for the store. My co-workers are very easy going and are all hard workers. I love my job and enjoy doing what I do. – less
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Be prepared for rude customers, and even worse coworkers
Cashier (Former Employee), Marshfield, WIJuly 15, 2014
Pros: decent discount, free products, good lighting, fun regular customers
Cons: assistant manager-->now store manager, crabby cosmotologists that took out their bad days on us, monthly quotas for selling ioms, bcc, and epps
A typical day was quite simple. Take care of the task at hand and assist customers. I learned how to handle all kinds of different people with different problems relating to personal care. My store manager was a very nice person, but her assistant treated me very poorly. It got to the point that I had to contact my lawyer because she was harassing me – more... about physical things that i could not control. The hardest part of my job was leaving. I loved a lot of my regular customers, and my store manager was my role model. The best part of the job was helping people look as good on the outside and they felt on the inside. – less
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It was a fun place to work.
Sales Representative (Former Employee), Fort Walton Beach, FLJuly 15, 2014
For me it was a good "in between jobs job". I did enjoy my co-workers and the location was good. I did gain some knowledge that I still use today.
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Corporate company with trust issues
Sales Associate (Former Employee), Rohnert Park, CaliforniaJuly 14, 2014
Pros: long lunch; flexible hours.
Cons: not enough hours to give to employees; wages; management.
A typical day at work for me was if I opened the store I would unlock the door and lock it behind me, unset the alarm and clock in. I would turn on the radio to make the small building less quiet and then I would get the tills ready for the day and do the deposit. The store would open and I would read over the managers list of duties for the day assigned – more... to me and if the day was Monday I would do inventory counts if the day was Tuesday I would do price markdowns if the day was Wednesday I would pull make room on the shelves to do shipment and if the day was Thursday or Friday I would finish up shipment and place the order for the next shipment. Saturday and Sunday would be pulling back stock from the back room getting ready for Wednesday shipment.
Everything involving the work and the day was easy peasy, the main piece of information that is stressed by me is to make sure that you and your manager get along and if not then you let your District manager know and keep aware of any unfair treatment or petty wrongdoing.
Also, It is so easy for customers AND employees to steal at this business and Sally's doesn't hesitate to accuse anyone and everyone for the wrongdoings of others. In my time spent at Sallys, I have come to find out that this company is a firm believe in if one person is doing it then everyone is doing it and I was tired of feeling motivated working with a company that didn't trust me to do a great job.
My coworkers were amazing ladies. They were extremely hard working and definitely invested a lot of their personal life in the job trying to make Sally's a pleasant work place and boosting sales to make quota and the stores goals to earn incentives.
The hardest part of the job personally was constantly feeling like you weren't going anywhere in the company in exchange for the amount of hard work you put into the store.
The most enjoyable part of the job was definitely the customer satisfaction when you have helped someone solve their problem. – less

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About Sally Beauty Supply

Sally Beauty Holdings (SBH) has untangled itself from former parent Alberto-Culver. Formerly Sally Beauty Co., the firm is one – Read more