Pros: Always busy, never the same day to day, self-training
Cons: Wage is not worth the work, advancement is based on favoritism.
Work as a Team Lead Supervisor involves scheduling associates, handling cash flow, member service requests or complications, as well as being a Lead on Duty, the equivalent of an hourly manager. As a TLMSS (Team Lead Member Service Supervisor) I learned how to multitask, take charge, and to drive both motivation and sales while keeping the workplace an enjoyable environment for both members and associates. The most enjoyable part of my position was member and associate interaction combined with creative problem solving.