Great job security and benefits, but morale is underminded
Rotisserie Associate (Former Employee) – Jackson, MI – April 25, 2016
Working at Sam's Club makes you feel like you're part of a huge family. The way most people see each other and communicate gives you a warm feeling. Lots of corporate policies protect workers from manager/member abuse. I have often been pushed by my managers to be a better associate. My favorite part of working there was how supportive my supervisors were, and how they always trusted my decisions and humored ideas. My store's GM (General Manager) was the hardest worker, which you don't hear about often in retail. He owned the place, and he sweat the most, I always saw him on the move. However, other managers often made the work days slower, and lacked the skills to boost morale. Towards the end of my career there, even though I had been given awards and honorable mentions of my hard work, my managers often took that work for granted and would try to get me to work even harder. If a mistake was made by associates of high caliber, they were punished to the fullest extent possible. Even mistakes you saw the managers make daily.
Paid Breaks, Positive Aura (Most of the time), No union (But powerful policies to protect associates)
Management, Room for growth lacks