Lacking seriousness and educated professionals
Assistant Director (Former Employee) – Gloria's House, Bronx, NY – March 29, 2014
Was employed at a tier 2 family homeless shelter named Gloria's House in the Bronx, NY. The Program Director is a licensed social worker who lacks common knowledge of operating procedures, policies. In violation of NYS Labor Laws, staff worked beyond the usual 8 hours shift without lunch breaks. Case Managers were asked on several occasions to refrain from meeting with clients as scheduled to assist Program Director with weekly NYC DHS report. Reasoning behind this, was that Program Director keeps a closed door policy by refusing to meet with residents and employees. Gloria's House lacks a true leader with knowledge of basis daily routines, people skills and overall common sense. In one occasion, a resident was advised by Program Director to seek full time employment as a bus matron while the nature of the part is only part-time. There is no such thing as a " full time school bus matron". There is no solid leadership in the administrative offices in Briarwood". It's the clown leading the fools. Happy to be free!
Sick and vacation time allotment is reasonable given the stresfull environment.
High staff turn over, poor human resources department and poor oversight by senior management.