District Manager (Former Employee) – Mid West – January 18, 2018
I was put in charge as Lead Manager for opening outlet stores in the Mid West and beyond. Got to meet and establish great friendships both professionally and personally through out the United States. Samsonite provided me with the education to grow at all management levels.
Assistant Manager/Supervisor (Former Employee) – Boston, MA – September 20, 2017
The pay is lousy. Very uninteresting product. Questionable corporate management. Can be very slow. Bonus sysrtem was iffy. Might not get it every month and sometimes very low. Typical cheap retail company.
SUPERVISOR (Former Employee) – San Ysidro, CA – May 23, 2017
I worked at Samsonite for over a year, and although the Manager and team were great and the company management listened, the store was small and therefore there was no room to grow within the company. Hours were cut while I was working there which meant I went from 3 days a week to 1 day a week. I had to leave to find a job with more stable hours. I expected part time to at least reach 20 hours a week. I felt bad for the people who remained there who are still losing hours even though they had worked in management as full time before. It feels somewhat of a demotion considering that they are understaffed and have problems with theft. The shipment orders were also very disorganized which meant stocking a tiny 10x10 office/storage room with over 200 pieces of luggage which was a feat in itself.
Sales Associate (Former Employee) – Glendale, CA – May 18, 2017
Typical day at work would be doing customer service by answering phones and helping customers. Complying with my boss's orders and never arguing. I am energetic and hardworking. I am always on time to my job.
Picker/Packer (Former Employee) – Jacksonville, FL – May 17, 2017
Working at samsonite was a great place to work. I learned that they are not just solely based on luggage. I learned that they have many different vendors that sell their product. I wish it wasn't a temporary position because I would've continued to work for the company.
Supervisor (Current Employee) – North Carolina – September 11, 2016
If you're looking for something to start your retail career, Samsonite is not a bad company. However, I do not think they are looking to advance anyone in any fields so whatever position you are in, expect to stay there. Coming from 2 years of working with this company!
Assistant Store Manager (Former Employee) – Aurora, IL – July 7, 2016
Great company to work for at an entry-level retail management level. Quality products, great atmosphere to work in. Coworkers are competent and it is not commission based. Management is flexible and understanding of personal life/work balance.
Supervisor (Current Employee) – Oxon Hill, MD – May 20, 2016
we have our busy days and we also have our slow days we get people from all over the country. My coworkers are great to work with everybody get along and work well with each other. The hardest part about the job we get shipment every week up too 100 boxes or more the most enjoyable part of the job is you get to meet different people from different country's.
Environment is okay,only a job for someone starting out or in need of a job. Management is alright, What you learn is up to you, the hardest part of the job i would say main shipping, can get stressful trying to full-fill orders.
Anonymous (Former Employee) – Jacksonville, FL – January 12, 2016
Work is repetitive but enjoyable. Teamwork is good. Management is good as they balance well between letting you work comfortably and correcting only when necessary. Coworkers are good. No complaint at all from working with them. It seems there are quarterly events and/or activities for team-building that can be enjoyable. One time there were free massages for some employees.
Store Manager (Former Employee) – Petaluma, CA – October 5, 2015
Good Sales, thought too small. Did not have trained personal to leave in the store alone. Theses were small stores in strip malls and never had much bacl sock.Other stores traded stock back and forth hard for shrinkage,