Great discount but backstabbing culture
Sales Consultant (Former Employee) – Utah – October 15, 2017
Working here started out great but ended up awful. I caught on easily and was very successful but I was forced to quit for my mental health. The discount was typically about 70% which almost made it worth it. The company culture was what made working here a nightmare at times. I worked with people who were greedy, unethical, manipulative, and would stab you in the back so they could succeed. Upper management in the company didn't understand the radically different market my store served (primarily 18-25 year old students with little to no budget) and put immense pressure on us to perform like other stores, especially in terms of getting people to apply for credit. We were encouraged to bribe customers to get them to apply for our financing and trick these young kids into spending way more money than they could afford. Then we'd be scolded by higher ups when these kids returned their rings. I felt like a total sleaze and I knew that what I was being asked to do was unethical. My coworkers would insert themselves into my sales when I didn't ask them to and would re-ring my sales into their name without telling me so that they could hit their plans, effectively stealing some of my commission. As a part-timer I got paid significantly less than full timers even though I frequently worked full time hours (40+/wk), and I also didn't get benefits. Since I only made $9.25/hr, I needed that extra commission every month and every dollar counts. Honestly, the only reason I would tell someone to work here is if they're getting married soon and want a huge ring for a major discount.
Long breaks, huge discount
Poor compensation, long hours, company culture