Employee (Former Employee) – White Lake, MI – February 13, 2017
Run while you can, it seems like this place keep getting worse, especially in management department. They can barely keep staff, they change your schedule when it suits them and you have to go with it, no choice given. Depending on who you are, you might be able to get away with not doing your job, but the next person will get in trouble for not doing what the other employee didn't finish. Management don't care will give you a whole rehab unit of 20 with like 4 admissions and won't even offer help, come 4 pm they all are gone for the day and have the nerve to ask why admissions weren't finished the next day. They dont have any CNA to work so the force them to change their schedules and shifts. DON likes to throw in words like u don't have a choice, when you refuse to take an assignment that is impossible to take. They cut cna's hrs to 7.5 but if the other shift is not on time they say cna's to give report to nurses, so they don't be on overtime, now how does that make sense, so who is making sure residents are safe during this period before other shift arrives. It supposed to be about residents but not in this place, its all about the money. Now they are changing their name to neighborhood of white Lake, but still under same management, like that going to make a difference.
Anam Cara (Certified Nurse Aide) (Current Employee) – White Lake, MI – April 28, 2016
This is an amazing place to work and I have been able to have a day to day impact on the residents I worked with. Management is quick to respond to employee feedback and promote a safe environment for residents to recover and rehabilitate.
I worked for the company for more than 3 years & grew there as an individual more than any other company. In a 'culture change' building, it was a challenge adapting to the new concept for all departments, including management. The building is very large for 92 beds, which provides a challenge for all departments. Communication is key & all department heads work hard to make this happen. They maintain a 5-star rating based upon health inspections, state surveys, nursing care, & nurse staffing ratios, which is a collaborative process amongst all departments. This rating is not possible without teamwork from everyone. No skilled nursing facility is perfect; however, the Trinity facilities strive to keep their employees learning daily to be stronger caregivers overall. If you are open to learning, a good communicator, and a team player, then you will do well at White Lake.
dining associtate (Former Employee) – White lake, MI – December 13, 2014
If you are applying to work in dining services...just stop while you're ahead. The kitchen in treated like complete trash by ever other departments in the building. We are constantly short staffed and we are harassed for it by the nursing department even though it is not our fault. They never fire the lazy workers who call off all the time and it makes is extremely unfair for the ones who come in and do their job right. Great pay and easy job but honestly the worst management and coworkers I've ever had to deal with anywhere. If you like being short staffed with out and inventory, poor management, and harassed on the daily I think you would love this job...otherwise stay far away.
Great nurse & Aides-HORRID Management, terribly disorganized
Nurse (Former Employee) – White LK, MI – September 4, 2014
I lasted a little over 2 months. The pay was great but honestly the management was extremely poor, disorganized and treated the nursing staff horridly.
Nurses and Aides or Ana Cara? as they are referred too all pitched in and helped each other. The one good thing I can say is I've met a lot of fine highly skilled nurses here that went out of their way to help acclimate me to their nonsensical triple charting system-however management & scheduling issues runs them out pretty quickly.
Pay is high for a reason. They have quite a revolving door. Pt.s with very high acuity for staffing levels are accepted 24/7 with no notice or report from discharging facility. You regularly have fresh post op patients rolling in 10 min before the end of your shift. Equipment disappears and isn't available when you need it.
This place is a absolutely beautiful facility-but a nightmare to work as a nurse. You do not have the time or staff to give adequate and timely patient care. SAD. I was so excited to work at such a beautiful facility but it soured quickly. No money is worth it.
Nursing staff & Ana Carem's (nurse aides), Dietary. Not properly staffed for high acuity patients