General office clerks perform a variety of duties that help keep offices running.
Even as technology makes our lives simpler, it seems there is more and more to do. Even simple tasks take time, especially in busy companies. This is where general office clerks come in. They help other office personnel do their jobs by keeping files organized and up to date, routing mail correctly, and processing documents, to name just a few activities.General office clerks' duties vary with the employer and with the clerk's experience. Most general office clerks file and type. They also operate office machines such as photocopiers and fax machines. They often troubleshoot problems with this equipment as well as computers.
Clerks may send, open, route, and answer mail. They may also answer telephones, greet visitors, and schedule appointments. Occasionally clerks put together records and reports. They may also make travel arrangements for other office staff. Some clerks calculate wages, taxes, commissions, and payments. Many clerks sort checks, keep payroll records, process expense reports, and take inventory. They may do some light bookkeeping and handle bank transactions. They may also order more supplies when stocks are low.