Corporate is brainless, co workers are the only thing worth it
Retail Bank Teller (Current Employee) – Staten Island, NY – August 5, 2017
Most managers care about they're employees on the retail side and understand corporates lack of use. A monkey can run this company better.
Santander's corporate office is trying to make this place like chase by minimizing tellers and overall staff. What they don't realize is that 80% of our customers are old and don't use technology like mobile banking. They can barley swipe their debit cards they're not gonna scan checks mobily.
The systems are behind ancient, I think they're from when Eisenhower was in office. They freeze up in the midst of transactions, and you need to shut the computer off sometimes to restart and customers get angry with, guess who, us, the tellers!!
Good co workers (Usully)
Prehistoric software, obnoxious customers, brainless corporate influence, unfair compensation, short breaks for long hours, policy changes that are difficult to keep up with...I could go on