Pros: good starting experience, starting pay, decent benefits
Cons: lack of care for employees, micro-management, power/money hungry, ridiculous goals
Before Sovereign Bank was owned by Santander it was a fairly enjoyable place to work. Now that it is Santander, however, things have changed greatly. Working in a bank it's obvious that referrals are a main task. It's a doable task, except when you have products that no customer wants and you have management breathing down your back and micro-managing – more... everything you do and threatening you with your job to make up for their shortcomings. All this company is interested in is how many accounts and credit cards they can get per day and they won't care which means they use to get them even if it involves lying to and harassing customers and their employees.
Also advancing within the company is very difficult.
It's a good starting point experience-wise but don't plan on making it a lifetime career because you'll surely drive yourself nuts. – less