Customer Service/Technical Call Center Support Trainee
Santinelli International - Hauppauge, NY

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Are you known for your exuberant and upbeat personality?

Do you enjoy providing solutions to problems while ensuring a high level of overall customer satisfaction?

Are you looking for a career with a ‘clear vision’ into the future?

Read on, because there is more than meets the eye with this opportunity…

Santinelli International is a family owned and operated, leader in lens finishing equipment for over 40 years. Our mission is to provide the ophthalmic community with the most technologically advanced products and responsive customer service. The dedication and success of our associates has made us the winner of “Products of the Decades”, EyeVote Reader’s Choice four years in a row and voted the #1 service provider in the industry. Our company recognizes that our overall success has been based on our associates’ contributions, results and achievements attained through intense drive and passion. We enjoy working in a friendly, business casual atmosphere where you will be recognized for your individual accomplishments, while receiving the support and resources of a team environment.

We will provide all the training you need to clearly and concisely present technical information to our valued clients who have challenges with our equipment. The perfect fit will bring their outstanding listening and communication skills and a desire to learn about the optical industry. After the initial training period, you will identify, troubleshoot, diagnose, and resolve equipment issues in a professional and timely manner. You will also become proficient in providing necessary replacement parts and document customer interactions into our database.

Problem solvers with strong positive can-do attitudes and outgoing, professional personalities need apply! You will be a welcomed into the Client Services Department and will work together with other professionals in a supportive work environment. If you possess these qualities, you are perfect for a career at Santinelli International and will enjoy all of the financial and personal benefits the job provides. Please visit our website at www.santinelli.com or on LinkedIn.

Employment is contingent upon successful completion of background investigation and pre-employment drug screening. All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
Santinelli International, Inc. is an Equal Opportunity Employer