Pros: benefits were great compared to what (privitized)transit management offers.
Cons: lack of buses with working air conditioning, lack of field supervisers in paratransit.
Most work days were taken up with impromptu meetings that lasted hours - sometimes three of four.This made it impossible to meet deadlines without working very long hours. Often staff were subjected to ridicule and threats of termination during these meetings - your only hope was that it wasn't your turn that day.
Hourly employees were intimidated as well, still they were also intensely committed to trying to do a good job in serving their passengers, whether they performed administrative, call taking, dispatching or driving functions.
Because many of the hourly employees have more than just a few years of service coupled with concerns over the merging of two transit organizations and potential privatization, they were just trying to "hang on" until there was a change in current management. This was a sentiment I heard repeatedly.
I saw no benefit in waiting.