1st thing of the day about 5:30 a.m. is reviewing route, checking inventory and contacting the 1st customer as early as possible for satellite dish installation, upgrades or trouble call. Walkthrough with customer upon arrival and listening to customers concerns and addressing any issues. Set up of dish, running cable, wall fish, crawlspace, whichever works best. Installing system to code, offering sales products, educating customer, rinse and repeat for every assigned job.
Learned better customer service techniques, and how to sale smart home products (HDMI cables, Bluetooth Headphones, Sound Bars etc.)
Management was knowledgeable but not easily reachable/available for onsite troubleshooting.
Co-workers hardly ever interacted due to being so far apart between jobs, most were knowledgeable and easy going.
Hardest part of the job was the late hours, 7am-7pm 6 days a week not including meetings, inventory, and training.
Most enjoyable part of the job was being able to be independent and constantly on the go, lots of freedom.
Equipment provided for, everything you need to get you started.
Extremely short breaks, long hours, rough work.