Enjoyable place to work, great residents, families, co-workers.
Part Time Receptionist (Former Employee) – Germantown, WI – December 2, 2016
A typical day at work was taking phone calls and transferring them, or providing information to callers, admitting new residents into the computer, discharging residents, setting up resident trust accounts for residents, receiving and distributing mail, giving a tour of the facility, especially to walk-ins, filing, assembling new resident folders, and making sure welcome baskets were available for new residents.
I learned a lot about the whole nursing home culture, and working with a lot of different people (management, aides, nurses, residents, and their families.) I enjoyed being of assistance to co-workers (available to do projects for them whenever needed). My supervisor was amazing--was always available to answer questions, assist whenever needed (even on weekends), personable to everyone, and always a back-up for us. The hardest part was when residents had to leave, the most enjoyable parts were residents and their families as you got to know them well, and they were always happy to see a smiling face and sometimes words of comfort.
The people I worked with, great atmosphere to work in.