CALL CENTER AGENT (Former Employee) – South Plainfield, NJ – February 4, 2016
The company is not so bad if you like working in a sales commission environment. Most of the employees are very friendly and upbeat, so the morale is quite good. Most of the supervisors are very good and will mentor you, which is beneficial in your commissions. If you have the "sales" mentality, and work on commission, then this would be the company to represent.
Customer Service Rep/Sales (Former Employee) – Margate, FL – October 13, 2015
Absolute worse experience with this company! Saveology/Technion provides technical support for electronics such as computers, phones, tablets, and routers. When customers call in for support, this company fools the customer into thinking they have reach Apple, HP, or whoever the manufacturer is for the device. They make the customer think that their warranty does not cover the issue that they are calling in about, and then force customers to pay for tech support! I hated lieing to cusstomers and scamming them. I got in trouble because i would tell the member the truth ad let them know we weren't their manufacturer. Horrible company to work for. They are scammers!
Customer service (Former Employee) – South Plainfield, NJ – January 8, 2015
It was a challenging job. Fun at the same time. You had your bad and good days. It was a job all about sales. If your numbers were up you are safe. Other than the numbers, if you are a people person you would not have any problems performing this job.
Top agent / Lead Agent (Former Employee) – Coconut Creek, FL – July 29, 2014
If you work for the Sharepoint or Office 365 accounts, it's a great place to get entry level experience. Met a ton of great people there. Depending on the time of the year and how many people are employed there, there's a good chance you'll have a selection of schedules. They do their best to work around outside life (kids, school, etc).
Saveology was not an easy company to work for. The business practices as a customer service company was not at all geared towards providing customers with service. Management was very unfair in their ways of promotions. The great part of the job was that the pay was weekly.
Customer Service Representative (Current Employee) – Margate, FL – November 1, 2013
Log into the system', go into my agent login system to review the working agents case files. Review the customer profile who was not able to get the assistance they needed from that agent. Contact the customer to resolve their issues and if they are out of support. Go into my chat login to help the customer that are online base, review their technical issues with computers, laptop, tablets, ipads and ect.
The management at the job are more or less advisors. Meaning that if you are having an issue with an agent or customer they are the ones whom come to handle the problem. My co-workers was by all means the best people to work with. The number one value that I will carry with and from the job is the team work.
A typical day at work for me was to come in and hear the parrots speaking and people playing basketball on their breaks as soon as I walked in. Then I would walk to my cubicle at work, log in my phone and computer, and get to work immediately. What I love about the job most was the energy from everyone because even though we were always busy and always made sure we met beyond our job requirements, because of management and my co workers we still had fun while we were doing it. Plus Saveology had to be the first Company that I had worked for that kept live animals (Parrots and Monkeys) inside of their building. They also had a nice gym and basketball court inside the building as well. The hardest part of my job was when they sometimes let people go home early because I was so addicted to working there that I didn't want to leave.
you can order food with no money and they could just take it out your check, management, co workers, and my customers