One of the sites in Raleigh, has poor leadership skills. This particular site is a dirty disgusting site ever. The pay for the amount of work is ridiculous. The lead there needs to either retire or have extensive training.
Poor pay, poor leadership, underpaid overworked, regional manager is garbage
GMP (Current Employee) – Boston, MA – March 15, 2016
The company could care more about every employee, not just the top. Also mobility and training. My work experience has be meh, I believe the management, should have better hands on training, and also show respect and care with their workers. Also Management tend to favor few people,and leads should be able to work and preform their jobs since they are getting paid well. I don't think getting $30k a year to watch people is worth that cost!.
Custodial Tech at Intel (Former Employee) – Beaverton, OR – October 24, 2015
Many different areas and locations available to work at. Different areas of the custodial field to work. Management works well to making sure employees are equipped to do their job properly. Company is union and often times have to cut jobs, which is based entirely on seniority and nothing to do with job performance.
Lead custodian (Former Employee) – Kenosha Wisconsin, Amazon location – July 23, 2015
SBM is the only company I ever walked off and resigned. The manager treats the workers like slave. This company is an American Sweat Shop this is no joke. They keep little to no staff in order to gain more money for the company. I was the lead custodian and was not allowed to train new workers more than 15 minutes they were given their own sections and just left. Amazon is a huge building and the workers well the four workers are responsible for everything. The manager does nothing but walk around looking for things to tell about. Nonetheless, this is the most unorganized, underplayed, and worse company to work for.
Utility Worker (Current Employee) – Dearborn, MI – July 19, 2015
Cannot stress this enough do not work for this company they promise you all these things like job advancement and other things but do not deliver also they pick and choose what holidays you will get paid for
supervisor (Former Employee) – South Portland maine – May 5, 2015
If you are thinking about trying to work at sbm well I hope you like being treated Like **** the manager Who comes Up from Rhode island has no clue as to what he is doing. Yelling at people insulting them Putting them down just plan unprofessional behavior. I would say to call hr but they don't care I was a supervisor for sbm I had some good people but sbm didn't see it that way if you can read and have mind of your own then they want to get read of you. They try to make you work all night and not pay you I made 13:94 a hour there but I was salary So after 8 hours were done I was no longer getting payed but sbm wanted me to work 10 or more hours no pay
Site Manager (Former Employee) – Boston, MA – April 30, 2015
The last thing you would want to do is take anything that happens to you as a manager with SBM personally. It is like riding 2 horses, pulling in opposite directions, at the same time.
The projects are under-bid, meaning you can easily become a scapegoat for either the client or SBM (most likely both). You will not have the resources to get the job done, and your time will not be respected. Long days are a fact of life for managers in 2015, but why does this mean a late night can't be started by a later start the next day? Why can't you know in advance when it's not an emergency?
Ok, I guess it's a start in facility management for those who are really interested. There are also large, prestigious accounts, but taking this job in an effort to eventually work for the client will result in disappointment, once the client understands how SBM operates.
Training is sorely lacking. You have 1 shot to learn everything, and you probably will not realize it at the time. HR support is not much better for any situation you might encounter in service industry management. There are a few isolated nice people at corporate, and it really catches you off guard when you encounter one of them.
Expect 1980's style screaming and yelling from regional management and above, without anything constructive to help you solve issues. Managing 25 people is like managing 125, trying to give custodians 5 different routes per week, to compensate for understaffing.
Especially watch out if you are not bilingual. You may be hired to produce the fairly sophisticated reports and for client relations,more... but directing those who don't speak English is VERY hard for most people. Yes, a few have succeeded, but the odds are highly unfavorable, especially if you are in a union environment.
Only other thing I'd add is that this is evidently a really difficult industry. I checked a few competitors, and found plenty of similar miserable experiences at all levels.less
Tolerable compensation, chance to enter a new industry, opportunities for the bilingual
Working conditions, job insecurity, lack of training, lack of reasonable support throughout the organization