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SBM Management
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7 reviews

SBM Management Employer Reviews

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Great work enviroment
Day Porter (Current Employee), Columbus, OHSeptember 8, 2014
My day consists of maintain restrooms and common areas to make sure they are clean and stocked with product.
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Good compensation, high turnover, poor support/upper management
Assistant Site Manager (Former Employee), Wichita, KSAugust 28, 2014
Pros: compensation, flexibility, diverse learning opportunity
Cons: high turnover, stressful, long hours, politics/games
I worked in SBM management for nearly a year, and it's a frustrating place to work. They are a contractor for janitorial and maintenance services, and mostly focus on large industrial companies. In Wichita, that is aerospace. Being a contractor in these situations is rough, as both sides (customer and internally) have their hands in your business and – more... try to control your management, leaving you vulnerable and without clear direction. The customer usually also has a poor image for your work, looking down on the "cleaning service", sadly just being part of the industry. People think of cleaning and maintenance services as very low class and un-respectable. Their average management turnover is high nationwide, and my site had seen 5 different managers in 2 years. They pay well (also provide a good cell phone, tablet, and laptop to management), especially for if you don't have much experience, but it's for a reason. They get as much as they can out of you, and move on to the next candidate. Much of SBM's practices are more of a handicap or hindrance than a supportive tool, and they also focus too much on data tracking through their SBM Insite tool. They expect you to manage more than 10 people per manager, and track EVERYTHING you do through their data tool (which the customer doesn't really care about). It's a good learning experience, enforces micromanagement and technology as a business resource, but is taken too far. And when everything they ask you to do takes you away the actual customer's work, they have no support and throw you under the bus (saw at multiple sites). Many of the people I worked with were enjoyable, humble, hard working people. But it's janitorial, so many speak poor if any English or have minimal education (may sound bad, but it's the truth). The hours can be flexible, but being a salaried member means you stay until the job gets done. Also, weekends are often worked, because if there is a water leak or maintenance issue over the weekend, managers HAVE to respond and go to the site. I brought some issues to our regional management, about many things just not being sustainable, and what we can do to realistically improve, and was turned down. This lead to a completely unannounced write-up, and quick termination for "performance issues", even though our site standards had improved since my arrival and our site had met quarterly bonus standards every time. There is a lot of management politics, and politics with the customer, which becomes exhausting. Too many people try to play games with your business, and acting as the mortar between the bricks (SBM and the customer), site management takes the pressure and blame from both (hence the high turnover). Some sites are better than others, but many of these issues I know to be universal across the company. Many managers have their personal lives and marriages stressed under this job, which accounts for as many resignations as SBM will fire. Overall, it is possible to be a good learning experience, and resume builder, but not a very sustainable career. Merely a stepping stool to another job, and with overall management and employee turnover, apparently SBM sees it that way as well. – less
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One big joke of a company
Supervisor (Former Employee), NebraskaJune 2, 2014
Cons: over worked staff, equipment is junk bad pay
Was hired as a supervisor was looking forward to the experience after excepting the position with in a few weeks it was very clear that the site leader had no idea what she was doing and was a complet crazy treated the employees like they where her slaves especially the ones who where her on work visas and those who spoke very little English by far – more... one of the worst operations I have ever worked for upper management is a clueless as thier site managers HR. has no real cares when it comes to the way employees are treated and the minute you try to tell them there's a probablem they are working on sending you out the door very disponted – less
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One of the worst FM companys out there
National Account Manager (Former Employee), Nation Wide AccountsMarch 4, 2014
Pros: not much
Cons: far too many to list
Bate and Switch is a normal business practice with Clients and Employees. Management is it own victim. The other 2 reviews are spot on about this origination. Company culture is a joke.
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Glass Ceiling concerns
Assistant Site Manager (Former Employee), St. Louis, MOFebruary 15, 2014
Pros: great starting pay
Cons: lack of training time from management staff to train after mit program is completed
The MIT program is exceptional, great way for college graduates to get their foot in the door. But may be difficult to grow within the company because of lack of training time with Site Management. The management staff is really busy and may not have the proper time to train employees on site. The company is so big it may be hard to connect with others – more... that are in the same position as you are in. – less
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decent place to work
floor technician (Current Employee), macomb,miJanuary 15, 2014
Pros: work independently
Cons: pay, benefits, travel
the supervisors are a little lacky on their knowledge, i seem to know more then they do, the company starts off at a low wage, and they seem to have a lack of supplies and not enough budget for new equipment.