Research Interviewer, Oldsmar, FL - June 12, 2016
Coming in till you leave your dailing outbound or taking inbound. Mostly outbound. 15 min break and you have 15 seconds between each call if not you get penalized. To get incentives you have to meet ridiculous and not realistic expectations. The majority of your day will be taking with angry respondents who are tired of getting 20-25 calls. They don't really try to help with morale, every once and a while they will have food out in the break room but again once you reach the break room and grab the food, your 15 mins are up. Higher ups don't care about RI's since they the bottom of the bottom. If you don't reach numbers, will give you 2 weeks to get numbers up or you get the boot. Providing you With little to no help to improve. Don't let you be on the computer or use your phones and your not allowed to talk to your coworkers. No food or drinks or books. Allowed while you work. Depending on your team leader you will be able to get away with some things since they know how ridiculous some polices are but they are very few in the bunch. The only good thing about this job is its good pay, flexible schedule.