I have worked for Scentsy some time. The culture was fantastic when I started and the owners were still involved in all departments. Now that it has gotten so large, they don't have enough time to see what is going on in the Operations department. Management is only concerned about numbers and less concerned about the effect on your life. They have no idea how the edicts they hand down are carried out or how it affects the lives of the workers. It regularly feels like high school with people who feel they need to create drama around the workforce.
The only way to get on with the shipping department is to work your butt off as a temporary worker and not have a personal life and hope there is a position at the end of the season.
If you are able to get a position at the tower, it is a fantastic place to be.