Pros: Employee discount, fun atmosphere
Cons: clean shaven, laid back attitude at times
In a typical day at Scheels I will mechanically repair bikes, sharpen hockey skates, restring tennis racquets, and communicate with customers about the complications they're having with their sporting equipment. I have learned how to take care of the customer even if they are upset with the product they have purchased. Taking care of the customer and having them leave with a better attitude than when they entered the store is the main goal. Management is great at Scheels. They listen to what anyone has to say in the company and if a idea for change can benefit the company, then it is implemented. My co-workers make the job fun. Working together in a shop allows us to have fun, but still get the job done. The hardest part of the job is facing problems I can't solve at that moment in time and need to order parts and prolong the amount of time the customer has away from their activity. The most enjoyable part of my job is working on bikes since cycling is a passion of mine.