QA Engineer/Specialist
Schematic Labs - San Francisco, CA

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At Schematic Labs we make social apps for mobile & web.

We are a small agile team of multi-disciplined software engineers and designers. What brings us together is a passion for changing the world using technology and design, and improving how people share their lives on the social Web using mobile devices. We are looking for talented developers, QA testers and designers who have a passion for building products that are both beautifully designed and immensely fun to use.

We make SoundTracking - the best way to share the soundtrack to your life™ for Android, iPhone and Spotify - and the fastest growing social music service today. SoundTracking for iOS was named by Apple as “Best iPhone Music App” and is loved by a worldwide community of music lovers.

Schematic Labs is based in the SoMa area of San Francisco in the historic Jackson Brewery building and is backed by Accel Partners, True Ventures, Softbank Capital and Google Ventures.

You:

Believe that great user experience is the end goal of software and design.
Appreciate quality products and services and love to use them
Enjoy facing new challenges and delight in solving them with thought, creativity and speed.
Expect and strive for excellence
Know how to give constructive feedback
Excel at finding edge cases, and exceptions to the rule
Possess a passion for attention to detail
Champion good user experience as an avid app user yourself

Responsibilities:

Test and maintain the music service across a wide variety of devices, operating systems, and all currently deployed and future platforms, focusing on quality of the product including UI, UX, and issues
Create test plans for manual and automated testing of Android, iOS, Spotify, web apps
Setup testing frameworks for our respective platforms: Android, iOS, Spotify, web
Report and track bugs in Jira, Follow up with engineers to make sure reported issues get fixed in a timely manner
Alert team of any urgent issues that surface and need immediate attention
Generate weekly reports and lead weekly bug crawls with each team
Document QA procedures
Work closely with community manager to assure our users’ needs are met, and enter any issues reported by users into Jira
Work closely with engineering teams to ensure product releases meet scheduled release dates

Requirements:

1-3 years experience working in a support/QA/customer service role in a fast paced start up
Project management experience
Proven experience working with team members of many disciplines (engineering, marketing, quality assurance, etc.)
Bachelors degree or equivalent