Sales is being run by the owner himself. The man has no new home sales experience nor has workd on his own sales floors to know what its like to sell in the environment we work in. He decided to give all sales people scripts to follow which were poorly written, full of grammatical errors and ridiculous to attempt to recite to customers. In the interest of "constant improvement" they prefer to constantly tinker with what works only to their detriment.
GM's have no training in managing diverse groups of employees or customers. I guess they were hired because they knew constructiion but thats really only a small part of the job. Their GM's across the board lack proper HR training, employee interaction and management skills and oftentimes work ethic.
The pay is paltry compared to other new home builders and its a very difficult sale to begin with. Now that the owner has decided in his infinite wisdom to script the presentation, sales will collapse. This once wonderful place to work has become intolerable.
Dont go here! Go somewhere where you are treated like a human being and work sensible hours. Its dark at 5:30 in the winter and you will be there by yourself till 7pm. They dont care about your safety. Just stay open and sell homes. Period.
I am leaving soon.